Subscription fee problem switching from Premium to Family

[verisone]

My Spotify Premium subscription just got renewed yesterday but I wish to switch to Family in couple days.

Hence, my question is that when I do the switching, will I be charged in full amount again for the Family package? Or just paying the difference? Or I will be pro-rated on the subscription of Premium and got refunded the rest (if I got charged fully for the Family package)?

Thanks for the help!

[Robert_W]

Hello verisone,

Firstly welcome to the forums!

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.

Note: If you subscribed through any other company than Spotify, you will need to contact that company to cancel before signing up to Premium for Family.

Hope this helps. Let me know if you have any more questions!

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

[Pfnieva]

Estoy pagando todos los meses por PREMIUM y cuando abro sesion me dice que tengo la version Gratis. Podran ver el error? M siento estafado...