Subscription issue

[user-removed]

Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Payment failed try again later or use different payment method. I have more than enough money on my debit card so I don't know why this is happening.

[Luke]

Hey @user-removed,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!