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Subscription mistake

Subscription mistake

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hello. I need help transfering a free three month subscription to my account. Without noticing someone logged onto their spotify online thinking it was mine and put all my information in to get the subscription. Technically speaking i accidentally gave someone else a free three month subscription. Is there anyway to transfer it to my account?

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1 Reply

Hey @Vere_san, thanks for reaching out to the Community!

 

Sorry to hear this.

I'd recommend checking out this support article for more info and the next steps to take.

 

Have a great day 🙂

Billy-JSpotify Star
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