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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70964 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134747 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73651 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257227 Views
156 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I open spotify I'm seeing to update to familiar premium even I'm paying for my acc...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every t...
Roadie
705 Views
1 replies
2 likes
Hello,I'm trying to renew my Premium for this month, but I can't renew it because it says "you are not eligible for this offer". On that page it only shows the Family Plan, Yearly Plan, and Student Plan, does that mean I can never renew my Individual...
Hello, I'm trying to renew my Premium for this month, but I can't renew it because it says "you are not eligible for this offer". On that page it only shows the Family Plan, Yearly Plan, and Student...
Roadie
1056 Views
1 replies
0 likes
Will i get my trial until it should expire(in January) or will it be cancelled in the moment i take my info?
Will i get my trial until it should expire(in January) or will it be cancelled in the moment i take my info?
Roadie
696 Views
1 replies
0 likes
I want to pay for my spotify premium account using a smart carrier but it keeps on telling me that ‘Something is wrong' what should i do? I really want to listen to spotify
I want to pay for my spotify premium account using a smart carrier but it keeps on telling me that ‘Something is wrong' what should i do? I really want to listen to spotify
Roadie
792 Views
1 replies
0 likes
Hi there! I'm a Spotify user from Romania. I just got the premium version. I am also a student and I want to activate the student subscription. How can I do that? Is it available in my country? If not, when it'll be available. Thanks!
Hi there! I'm a Spotify user from Romania. I just got the premium version. I am also a student and I want to activate the student subscription. How can I do that? Is it available in my country? If no...
Visitor
8387 Views
2 replies
8 likes
So I already have a premium membership by buying a 3 months gift card and now I'm buying it again. But I'm kinda worried if it going to extend my premium plan. Sorry if my English is kinda bad, but can a gift card extend the membership?
So I already have a premium membership by buying a 3 months gift card and now I'm buying it again. But I'm kinda worried if it going to extend my premium plan. Sorry if my English is kinda bad, but c...
Roadie
390 Views
1 replies
0 likes
Hi!Am I collection Miles (bonus points) with the Miles & More system offered by the airline Lufthansa. In the Miles & More shop, I ordered a 60€ coupon for Spotify using those points. The description said that it will work with any German Spotify acc...
Hi! Am I collection Miles (bonus points) with the Miles & More system offered by the airline Lufthansa. In the Miles & More shop, I ordered a 60€ coupon for Spotify using those points. The d...
Roadie
1027 Views
1 replies
0 likes
Hi, I pay 14.99 euros per month for Spotify Family. This month I was charged the usual 14.99 and then an additional 9.99 as a separate transaction on top. What is this and how do i get my money back? Its not listed on my payment list in my account bu...
Hi, I pay 14.99 euros per month for Spotify Family. This month I was charged the usual 14.99 and then an additional 9.99 as a separate transaction on top. What is this and how do i get my mo...
Roadie
459 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have subscribed to premium Spotify on someone else device, paying from my credit card, now...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Roadie
1427 Views
1 replies
0 likes
PlanFamily PremiumCountryCanadaDevicePixel 2 XL/PCOperating SystemAndroid 10, Windows 10 My Question or IssueI was using the free subscription when I saw advertised on my phone the family plan premium with a mention of 3 free months (I saved a screen...
Plan Family Premium Country Canada Device Pixel 2 XL/PC Operating System Android 10, Windows 10 My Question or Issue I was using the free subscription when I saw advertised on my pho...
Spotify Star
959 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
670 Views
1 replies
0 likes
PlanPremiumCountryPerúCurrently, I have the Premium Plan. I want to change to a Premium Duo Plan, but I have just payed for September in my Premium Plan. I am wondering if I’ll be charged the whole new plan again, or if I’lo be charged he difference ...
Plan Premium Country Perú Currently, I have the Premium Plan. I want to change to a Premium Duo Plan, but I have just payed for September in my Premium Plan. I am wondering if I’ll be charged the...
Spotify Legend
3166 Views
2 replies
0 likes
I will soon be moving out on my own and will need to get off my parents family plan. How do I create my own account and move all my music over?
I will soon be moving out on my own and will need to get off my parents family plan. How do I create my own account and move all my music over?
Spotify Legend
4040 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 7 Operating SystemiOS 10My Question or Issuei have just signed up for the 3 months free premium for students, but I want to cancel the subscription now so that I do not get charged in 3 months time. If I cancel it now...
Plan Premium Country UK Device iPhone 7 Operating System iOS 10 My Question or Issue i have just signed up for the 3 months free premium for students, but I want to cancel the ...
Spotify Legend
2327 Views
2 replies
0 likes
I cancelled Premium before the end of 30 days free trial.How can i subscribe to Premium now. There is no possibility on the website for subscription again without using the trial again but this doesn't work of course.
I cancelled Premium before the end of 30 days free trial. How can i subscribe to Premium now. There is no possibility on the website for subscription again without using the trial again but this doe...
Casual Listener
3379 Views
5 replies
0 likes
Plan Free/Premium Country Chile Hi, I'm from Chile and I use a prepaid card created in Chile that has the same characteristics as a credit card to pay Spotify Premium.Last month I forgot to load the prepaid card, so the Spotify monthly payment was no...
Plan Free/Premium Country Chile Hi, I'm from Chile and I use a prepaid card created in Chile that has the same characteristics as a credit card to pay Spotify Premium. Last mo...
Spotify Star
1487 Views
6 replies
0 likes
I changed my billing to a differnt credit card and lost hulu! I want it back or i will cancel!
I changed my billing to a differnt credit card and lost hulu! I want it back or i will cancel!
Casual Listener
1525 Views
3 replies
2 likes
PlanFreeCountryCanadaDevice Aspire TC ATC-705-ER52Operating SystemWindows 10So after i posted for help 2 weeks ago i got the reply to uninstall spotify and delete any folder left of reset my comp and re download the app again yet the same problem is ...
Plan Free Country Canada Device Aspire TC ATC-705-ER52 Operating System Windows 10 So after i posted for help 2 weeks ago i got the reply to uninstall spotify and delete an...
Casual Listener
1039 Views
3 replies
0 likes
Plan: Premium -> FamilyCountry: GermanyDevice: Google Pixel 2 My Question or Issue:The title already sums it up. I joined my families subscription with my standard premium account. Do I have to do anything else or will MY premium subscription be canc...
Plan: Premium -> Family Country: Germany Device: Google Pixel 2 My Question or Issue: The title already sums it up. I joined my families subscription with my standard premium account. ...
Community Legend
1085 Views
1 replies
0 likes
I have been subscribed to an individual account (tied to a carrier - indosat) in Indonesia. I have now moved country - to Singapore - and am trying to change payment to credit card. The system only offers me a family account, which I don't need. Ther...
I have been subscribed to an individual account (tied to a carrier - indosat) in Indonesia. I have now moved country - to Singapore - and am trying to change payment to credit card. The system only o...
Spotify Star
2698 Views
5 replies
0 likes
