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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148746 Views

69 replies

10 likes

Premium for Family
  • 148746 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94279 Views

89 replies

4 likes

  • 94279 Views
  • 89 replies
  • 4 likes

there's no paysafecard as a payment method?

I wanted to buy premium, but i only have paysafe available as a payment method, i heard there was paysafe payment, but now i just see paypal and credit card. Anyone knows something?

Visitor

I wanted to buy premium, but i only have paysafe available as a payment method, i heard there was paysafe payment, but now i just see paypal and credit card. Anyone knows something?

OneByBoo

Roadie

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
  • 0 likes

Spotify Premium promotion with Google Home Mini

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 / Custom DesktopOperating SystemAndroid Oreo / Windows 10My Question or IssueAlmost four weeks ago, I applied for the promotion and I was even eligible because I've never done one of these pr...

Regular

Plan Premium Country United States Device Samsung Galaxy Note 9 / Custom Desktop Operating System Android Oreo / Windows 10 My Question or Issue Almost four weeks ago, I applied for the...

Jᴀᴄᴋ

Roadie

1286 Views

1 replies

0 likes

Google Home Mini
Premium
promotion
  • 1286 Views
  • 1 replies
  • 0 likes

UNABLE TO PROCESS NEW PAYMENT METHOD

Hi, I am unable to change the payment method. I cancelled the card I used for the payment and I have tried 3 other credit cards to change the payment method byt Spotify won´t accept them. Please help. I want to renew my monthly suscription. Thanks. P...

Casual Listener

Hi, I am unable to change the payment method. I cancelled the card I used for the payment and I have tried 3 other credit cards to change the payment method byt Spotify won´t accept them. Please help...

kpadgett71

Visitor

1304 Views

2 replies

0 likes

  • 1304 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify unsubscribed me on Hulu

PlanPremiumCountry USADeviceiphone 7+Operating System My Question or IssueMy HULU was unsubscribed. I talked to the HULU people they said spotify unsubscribed me. I've tried to check my spotify account online, but they say that I'm using free spotify...

Newbie

Plan Premium Country  USA Device iphone 7+ Operating System     My Question or Issue My HULU was unsubscribed. I talked to the HULU people they said spotify unsubscribed...

punk13austin

Newbie

1687 Views

3 replies

0 likes

  • 1687 Views
  • 3 replies
  • 0 likes

Unable to Redeem Google Home Mini

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9, PCOperating SystemAndroid Pie 9.0, Windows 10 My Question or Issue I am trying to redeem the Google Home Mini offer. I am already paying for premium and have been subscribed for at least a few m...

Visitor

Plan Premium Country United States Device Samsung Galaxy S9, PC Operating System Android Pie 9.0, Windows 10   My Question or Issue   I am trying to redeem the Google Home Mini o...

OneByBoo

Roadie

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where online to get a spotify gift card for Bulgaria?

I am looking for a way to buy a spotify gift card which will be valid for an account in Bulgaria. As I am not physically there, I am looking for a way to buy it online. Anyone know how? I have a spotify account but registered in a different country.

Casual Listener

I am looking for a way to buy a spotify gift card which will be valid for an account in Bulgaria. As I am not physically there, I am looking for a way to buy it online. Anyone know how? I have a spot...

OneByBoo

Roadie

3773 Views

3 replies

0 likes

  • 3773 Views
  • 3 replies
  • 0 likes

Solved!! Google Home Mini -- Can't reorder after cancelation

I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have an order and won't allow me to order it again. What...

Regular

I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have ...

Yogablu

Regular

3745 Views

6 replies

1 likes

All Platforms
Other
  • 3745 Views
  • 6 replies
  • 1 likes

Shuffle play in offline not working

PlanPremium with HuluCountryUSADeviceSamsung Note 8Android My Question or IssueI have the Spotify premium with Hulu plan and recently I have had trouble with shuffle play in offline mode. When I press shuffle play it will say "You have discovered a p...

Visitor

Plan Premium with Hulu Country USA Device Samsung Note 8 Android   My Question or Issue I have the Spotify premium with Hulu plan and recently I have had trouble with shuffle play in of...

osornios

Spotify Star

1097 Views

1 replies

0 likes

premium with hulu
Shuffle play
  • 1097 Views
  • 1 replies
  • 0 likes

Unable to renew Premium Individual

I've been a member for 2 years or so, the overwhelming majority of that time has been on a Premium Individual sub. I live in New Zealand and use the Spotify Android apps on my phones as well as the webapp on windows PCs. Sometimes an automatic paymen...

Newbie

I've been a member for 2 years or so, the overwhelming majority of that time has been on a Premium Individual sub. I live in New Zealand and use the Spotify Android apps on my phones as well as ...

osornios

Spotify Star

2018 Views

1 replies

0 likes

  • 2018 Views
  • 1 replies
  • 0 likes

Solved!! el codigo de la tarjeta de regalo no funciona, marca error

Compre dos tarjetas de suscripcion y ninguna funciona, eh intentado lo de 0 o ''O'' pero aun asi siguen sin funcionar, fui a hablar con el sujeto de el seven eleven pero ya esta activada y no funciona, sali y volvi a iniciar en sesion pero no hay nin...

Casual Listener

Compre dos tarjetas de suscripcion y ninguna funciona, eh intentado lo de 0 o ''O'' pero aun asi siguen sin funcionar, fui a hablar con el sujeto de el seven eleven pero ya esta activada y no funcion...

osornios

Spotify Star

1820 Views

3 replies

1 likes

  • 1820 Views
  • 3 replies
  • 1 likes

PaySafe Card in Switzerland

PlanPremiumCountrySwitzerland My Question or IssueIs it possible in Switzerland to pay for Spotify Premium with PaySafe Card? CheersEl_Diabolo

Visitor

Plan Premium Country Switzerland   My Question or Issue Is it possible in Switzerland to pay for Spotify Premium with PaySafe Card?   Cheers El_Diabolo

OneByBoo

Roadie

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Suggested songs are added to my playlists even though I'm premium.

I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the app to make them go away. I'm constantly having to fo...

Casual Listener

I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the ap...

osornios

Spotify Star

554 Views

1 replies

0 likes

All Platforms
Playlists
  • 554 Views
  • 1 replies
  • 0 likes

Solved!! Can I Play Music 24-7?

Upgrading to PremiumUSA DeviceiPad Gen 6Operating SystemCurrent Is there a way to play a playlist 24 hours a day 7 days a week for background music? Thank you.

Visitor

Upgrading to Premium USA   Device iPad Gen 6 Operating System Current   Is there a way to play a playlist 24 hours a day 7 days a week for background music?   Thank you.

osornios

Spotify Star

5181 Views

3 replies

0 likes

  • 5181 Views
  • 3 replies
  • 0 likes

Podcast paid?

I wanted to upload podcasts on Spotify, but internet says they will not get paid. Is that correct?

Casual Listener

I wanted to upload podcasts on Spotify, but internet says they will not get paid. Is that correct?

OneByBoo

Roadie

1236 Views

3 replies

0 likes

  • 1236 Views
  • 3 replies
  • 0 likes

cancelling my premium account

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI thinking about switching back to free account. My question is, what happens to all the songs and...

Visitor

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I thinking a...

Billy-J

Spotify Star

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

advertisment with premium

PlanPremiumCountrySweden My Question or IssueI have a premium subsciption. I continously get advertisments about bands, albums and spotify premium family. I can't see any way of turning those advertisments off. Any chance anyone found a way? Or is it...

Roadie

Plan Premium Country Sweden   My Question or Issue I have a premium subsciption. I continously get advertisments about bands, albums and spotify premium family. I can't see any way of turn...

Billy-J

Spotify Star

1057 Views

3 replies

0 likes

  • 1057 Views
  • 3 replies
  • 0 likes

Changing subscription from Premium to student discount

Hi guys! I currently have a Premium subscription but just received notification that Im verified a student eligible for the student discount. I looked at this thread How do I change from regular Premium to the student discount to see how I change my ...

Visitor

Hi guys!  I currently have a Premium subscription but just received notification that Im verified a student eligible for the student discount. I looked at this thread How do I chang...

OneByBoo

Roadie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini Promo Website Issues

PlanPremium FamilyCountryUSADeviceMacbook Pro mid 2015Operating SystemmacOS Mojave My Question or IssueI seem to be having issues redeeming my google home mini from the email link. I've tried multiple times to follow the steps once I've reached the w...

Casual Listener

Plan Premium Family Country USA Device Macbook Pro mid 2015 Operating System macOS Mojave   My Question or Issue I seem to be having issues redeeming my google home mini from the email...

Billy-J

Spotify Star

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Solved!! Definition of a month

For things such as the 3 month premium trial and just general pay monthly plans, what is the definition of a month? is it from date to date between months? 30 days? 31 days? 4 weeks? Thanks

Visitor

For things such as the 3 month premium trial and just general pay monthly plans, what is the definition of a month? is it from date to date between months? 30 days? 31 days? 4 weeks?   Thanks

KossB

Roadie

1614 Views

1 replies

0 likes

  • 1614 Views
  • 1 replies
  • 0 likes