Help Wizard

Step 1

NEXT STEP

Subscription payment failed

Subscription payment failed

Hello,

Plan

Premium

Country

Morocco

Device

iPhone 7+

Operating System

iOS 12.1.4

 

About a month ago, i tried to subscribe to spotify with my Moroccan credit card, and it worked, but i now get a message telling me that my payment failed. I read that i just needed to wait and try again but it wont work.

 

erererzer.PNG
Reply
1 Reply

Hey @nwamzfi, and welcome to the community.

Hope you're doing great! 

 

Could you try this using a different browser or incognito mode? If that doesn't work, please let me know which browser you're using and what device you're using so I can take a look further.

 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts