Subscription renewal

[Chelsey_ryder]

Got an Emil this morning saying my free premium subscription was done. So it was asking for payment info, I updated my info; it took out the money but app still saying I didn’t pay! 

Can i get my money back?

[user-removed]

Hey, @Chelsey_ryder! Maybe I can help you here!

Have you checked out this Spotify Support article for what to do if you're not getting your Premium features: https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/? 🔍

Cheers!

/T