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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75519 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140469 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80984 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270870 Views
159 replies
13 likes
I got a free month of premium becauyse i **bleep**ing tried to buy a year sub and she could not fix it for me, so now that my free month is over i tried againt o buy a year sub yet it is the same **bleep**ing error as before fix your **bleep**bleep**...
I got a free month of premium becauyse i **bleep**ing tried to buy a year sub and she could not fix it for me, so now that my free month is over i tried againt o buy a year sub yet it is the same **b...
Community Legend
1106 Views
1 replies
0 likes
Somebody please help! I accidentally hit the 7 day free trail on my spotify app (Samsung). What will happen after the 7 days?! Do I have to cancel it after the 7 days are over?! Thank you in advance!
Somebody please help! I accidentally hit the 7 day free trail on my spotify app (Samsung). What will happen after the 7 days?! Do I have to cancel it after the 7 days are over?! Thank you in advance!...
Spotify Star
380 Views
1 replies
0 likes
Hi there so I’ve been charged 9.99 for premium that I didn’t use. I had the 7 day trial, a few months ago. But I have had the normal spotify for the past few months, so I would like to be refunded please
Hi there so I’ve been charged 9.99 for premium that I didn’t use. I had the 7 day trial, a few months ago. But I have had the normal spotify for the past few months, so I would like to be refun...
Spotify Star
493 Views
1 replies
0 likes
Initially, I was going to pay for the family pack, and the payment didn't go through at first. I didn't think much about it and decided to redo the entire process and the payment went through.I later found out (roughly a week afterwords) that I was c...
Initially, I was going to pay for the family pack, and the payment didn't go through at first. I didn't think much about it and decided to redo the entire process and the payment went through. I lat...
Spotify Star
619 Views
1 replies
1 likes
I'm a US citizen in Malaysia. Tried to subscribe to spotify but it is giving me an error about my payment method do not match the country. My credit card is mastercard from US. Is there a fix to this?
I'm a US citizen in Malaysia. Tried to subscribe to spotify but it is giving me an error about my payment method do not match the country. My credit card is mastercard from US. Is there a fix to this?
Spotify Star
440 Views
1 replies
0 likes
I'd like to transfer my premium subscription to another account but according to this site I need to cancel subscription then subscribe on other account without Facebook
I'd like to transfer my premium subscription to another account but according to this site I need to cancel subscription then subscribe on other account without Facebook
Music Fan
372 Views
1 replies
0 likes
Al momento de querer realizar la subscripción de universitario Spotify lo hice una vez y no quedo pero si me hizo el cargo en mi tarjeta y pensé que ya había quedado y no me dio subscripción pero si me cobró , entonces lo siguiente que hice fue volve...
Al momento de querer realizar la subscripción de universitario Spotify lo hice una vez y no quedo pero si me hizo el cargo en mi tarjeta y pensé que ya había quedado y no me dio subscripción pero si ...
Newbie
514 Views
1 replies
0 likes
i cancalled my subscribe but i don't remove credit card ?
i cancalled my subscribe but i don't remove credit card ?
Newbie
325 Views
1 replies
0 likes
WHY IS THERE NO CONTACT PHONE NUMBER???? This is so ridiculous. Spotify charged me $360 dollars, in three separate $120 charges within three days. This also all happened on an old debit card (not the one on my current acount) and caused a serious ove...
WHY IS THERE NO CONTACT PHONE NUMBER???? This is so ridiculous. Spotify charged me $360 dollars, in three separate $120 charges within three days. This also all happened on an old debit card (no...
Spotify Star
420 Views
1 replies
0 likes
Hi, same problem as others have - I switched to a new computer and now my student premium subscription is no longer recognised. I have followed the instructions, but without success. My last payment went out a few days ago, but my account says the la...
Hi, same problem as others have - I switched to a new computer and now my student premium subscription is no longer recognised. I have followed the instructions, but without success. My last payment ...
Roadie
322 Views
1 replies
0 likes
Hi I was just charged 5 dollars while looking st the student discount service on Spotify I did not sign up and realized I was not eligible I was about to sign up for plain old premium when I realized I got charged 5$ from Spotify I am not sure why? D...
Hi I was just charged 5 dollars while looking st the student discount service on Spotify I did not sign up and realized I was not eligible I was about to sign up for plain old premium when I realized...
Newbie
381 Views
2 replies
0 likes
Bonjour à toutes et tous,Mon fils a accepté un essai gratuit de Spotify via son compte gmail, service qu'il n'a jamais utilisé. Je n'ai pas été prévenue du début de l'abonnement en septembre 2016 et suis débitée sur ma carte bleue depuis. En janvier ...
Bonjour à toutes et tous, Mon fils a accepté un essai gratuit de Spotify via son compte gmail, service qu'il n'a jamais utilisé. Je n'ai pas été prévenue du début de l'abonnement en septembre 2016 e...
Newbie
527 Views
1 replies
0 likes
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to admit the card, its says there is a problem but it do...
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to ad...
Roadie
361 Views
1 replies
0 likes
Hi.So im trying to continue my premium subscription in indosesia via xl axiata. When im do the payment via spotify.com there is some error after im entering the confirmation code, but my balance are reduced. I try for several times but always error a...
Hi. So im trying to continue my premium subscription in indosesia via xl axiata. When im do the payment via spotify.com there is some error after im entering the confirmation code, but my balance ar...
Roadie
322 Views
1 replies
0 likes
Everytime I try to connect to my Hulu for the student subscription it tells me that it cannot connect because it is only available for limited commericals but I have a limited commericals account on Hulu. Help
Everytime I try to connect to my Hulu for the student subscription it tells me that it cannot connect because it is only available for limited commericals but I have a limited commericals account on ...
Roadie
262 Views
1 replies
0 likes
Hello! Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have that premium........Some solutions?
Hello! Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have t...
Spotify Star
453 Views
1 replies
0 likes
Hello, I recently made a short-term move to France. I would like to buy Spotify Premium, but my credit card is American, so Spotify won't let me use it to make the premium account. Help!!
Hello, I recently made a short-term move to France. I would like to buy Spotify Premium, but my credit card is American, so Spotify won't let me use it to make the premium account. Help!!
Spotify Star
275 Views
1 replies
0 likes
Someone else is using my account. A really annoying person... (sometimes interrupting every single song).i need help
Someone else is using my account. A really annoying person... (sometimes interrupting every single song). i need help
Composer
419 Views
1 replies
0 likes
So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all that stuff, so i wanted to know more about that, whe...
So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all t...
Casual Listener
382 Views
2 replies
0 likes
Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AUD instead of the student rate?System error?
Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AU...
Roadie
306 Views
1 replies
0 likes
