Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62414 Views
- 43 replies
- 3 likes
- 62414 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Cant redeem code
Got a Huawei p9 android phone, spotifycard bougjt at reseller EDIT by @imattolo: Attachment removed due to security reasons.
- Got a Huawei p9 android phone, spotifycard bougjt at reseller EDIT by @imattolo: Attachment removed due to security reasons.
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- Community Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Pagamento
Fiz o upgrad no dia 13/01 mas a minha conta continua free. Quanto tempo demora para atualizar?
- Fiz o upgrad no dia 13/01 mas a minha conta continua free. Quanto tempo demora para atualizar?
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- 199 Views
- 0 replies
- 0 likes
- 199 Views
- 0 replies
- 0 likes
issue with premium payment for student discount
Hello!I got my first spotify premium a month ago and enjoyed the first premium month trial! 13th was my renewal date, and I had already registered on UNIDays on the spotify website however it seems like I have been charged with the regular fee this m...
- Hello! I got my first spotify premium a month ago and enjoyed the first premium month trial! 13th was my renewal date, and I had already registered on UNIDays on the spotify website however i...
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- 147 Views
- 0 replies
- 0 likes
- 147 Views
- 0 replies
- 0 likes
Have a family plan, but my daughter's and iphone are tied together
For some reason, our devices are tied together. If I play something on mine, it stops what she is listening to on hers and plays my music. The same things happens the other way around. This just started after she upgraded to a new iphone. She is sign...
- For some reason, our devices are tied together. If I play something on mine, it stops what she is listening to on hers and plays my music. The same things happens the other way around. This just star...
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- Roadie
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
being charged for nothing...
for the last 3 months I've been charged for premium so how can Spotify keep charging me $10 a month?
- for the last 3 months I've been charged for premium so how can Spotify keep charging me $10 a month?
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- Not applicable
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
My subscription lasted only for less than a month. December 17,2017 to January 14, 2018
Spotify premium for a month? Really?
- Spotify premium for a month? Really?
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
Superuser Contribution *Urgent* Spotify Premium Mistake
I got spotify premium thinking I would get a 1 month free trial, and be charged $9.99 (plus tax) a month after it. I just looked on my banking account and it turns out I paid for the year in full for $127.97. I want to cancel this because I'm suppose...
- I got spotify premium thinking I would get a 1 month free trial, and be charged $9.99 (plus tax) a month after it. I just looked on my banking account and it turns out I paid for the year in full for...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription
I've been trying to go premium on phone but everytime I'm trying to get a reference code for payment that will send on email, it gets stuck. I also not receiving any emails for payment.
- I've been trying to go premium on phone but everytime I'm trying to get a reference code for payment that will send on email, it gets stuck. I also not receiving any emails for payment.
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- Not applicable
- 223 Views
- 3 replies
- 0 likes
- 223 Views
- 3 replies
- 0 likes
Superuser Contribution Paiment prenium and family
My problem, i get charged 9,99 at the start of my spotify. I upgrade to family at 14.99 but i get charged 9,99 and i will be charged at the end of the mounth 14.99 and 9.99 for around 25. Can i have a credit for the 9.99 or i will be charged at every...
- My problem, i get charged 9,99 at the start of my spotify. I upgrade to family at 14.99 but i get charged 9,99 and i will be charged at the end of the mounth 14.99 and 9.99 for around 25. Ca...
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- Roadie
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Cards
I usally pay spotify premium with my card, but this December i got a 300 credit Spotify Card. I redeem the code of the card, got accepted by the system but my premium account is on hold because i didnt pay? Can someone help me with this?
- I usally pay spotify premium with my card, but this December i got a 300 credit Spotify Card. I redeem the code of the card, got accepted by the system but my premium account is on hold because i did...
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- Roadie
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Superuser Contribution change address from united states to canada
work in usa but live in canada....how do i put family members on spotify if account registered in the usa
- work in usa but live in canada....how do i put family members on spotify if account registered in the usa
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Cannot add family member to my family account.
Upgraded to premium family account but cannot get my wife's account added. Firstly struggled to get her account signed up and signed up in US by accident... Now cannot change her country to my country Malta. Please fix.
- Upgraded to premium family account but cannot get my wife's account added. Firstly struggled to get her account signed up and signed up in US by accident... Now cannot change her country to my countr...
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- Community Legend
- 251 Views
- 3 replies
- 0 likes
- 251 Views
- 3 replies
- 0 likes
Changing from Pre-Paid Yearly Premium subscription to student
Hi there, In December 2017, I purchased a 1 year membership without knowing there was a student option. I was wondering if it is possible to change from Premium to Student and get reimbursed for the remainder that I have paid. Thank you.
- Hi there, In December 2017, I purchased a 1 year membership without knowing there was a student option. I was wondering if it is possible to change from Premium to Student and get reim...
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- 184 Views
- 0 replies
- 0 likes
- 184 Views
- 0 replies
- 0 likes
How Student plan works
Hi there community,Why can’t I see the purchase in my subscriptions on my Apple ID. I purchased the student plan today and it hasn’t shown up that I purchased the plan for 4.99 + tax. I got the email just not a way of I wanted to cancel it. I purchas...
- Hi there community, Why can’t I see the purchase in my subscriptions on my Apple ID. I purchased the student plan today and it hasn’t shown up that I purchased the plan for 4.99 + tax. I got the ema...
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- 182 Views
- 0 replies
- 0 likes
- 182 Views
- 0 replies
- 0 likes
Superuser Contribution Remove the darn shuffle play button!
hi i’ve tried to turn it off and it keeps saying this
- hi i’ve tried to turn it off and it keeps saying this
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Solved!! Cancelling a Premium Subscription?
Hi guys, sorry if this question has been asked before but I haven't seen an answer that specfically explains it to me. When you cancel a premium subscription, does that automatically take effect the same day? Or would that go in effect the next billi...
- Hi guys, sorry if this question has been asked before but I haven't seen an answer that specfically explains it to me. When you cancel a premium subscription, does that automatically take ef...
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- Community Legend
- 405 Views
- 3 replies
- 0 likes
- 405 Views
- 3 replies
- 0 likes
Superuser Contribution Help! Vodafone subscription came out of account
Hi, I need help! It’s really frustrating. My Spotify account has gone to “free” mode as it says I haven’t paid. I got a confirmation text from Vodafone saying the 5€ has been deducted from account which it has but no Spotify premium I tried contactin...
- Hi, I need help! It’s really frustrating. My Spotify account has gone to “free” mode as it says I haven’t paid. I got a confirmation text from Vodafone saying the 5€ has been deducted from account wh...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
View new terms and conditions
Hello. Upon signing in, I saw there was a new notification about terms a conditions. I hit "not now" but I can't bring up the message again to view it. Is there any way I can access the updated text and accept? Thanks!
- Hello. Upon signing in, I saw there was a new notification about terms a conditions. I hit "not now" but I can't bring up the message again to view it. Is there any way I can access...
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Problema com assinatura familiar
Mudei minha assinatura para Premium Family, mas apenas meu aparelho pode ouvir musicas, os outros membros nao conseguem ouvir nenhuma musica
- Mudei minha assinatura para Premium Family, mas apenas meu aparelho pode ouvir musicas, os outros membros nao conseguem ouvir nenhuma musica
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- 144 Views
- 0 replies
- 0 likes
- 144 Views
- 0 replies
- 0 likes
Deactivated premium, got another month to pay
I deactivated my subscription the day before the payment (payment was on 13/1, I deactivated premium on 12/1), and I seemingly did it. Now it says I have to pay another month, on 13/2, even though I deactivated it two days before.
- I deactivated my subscription the day before the payment (payment was on 13/1, I deactivated premium on 12/1), and I seemingly did it. Now it says I have to pay another month, on 13/2, even though I ...
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- 195 Views
- 0 replies
- 0 likes
- 195 Views
- 0 replies
- 0 likes