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Newbie
I am
Trying to pay you to unlock my account and allow premium . You already have my card details . Why can't I pay for the upgrade ?
Please advise
Helen
1 Reply
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Re: Subscription

Rock Star 21
Rock Star 21

Hi @Helejay, welcome to the Spotify Community!

 

Are you getting any error message when trying to pay?

 

Have you tried using different browsers in your computer? If not yet, don't forget to clear cache/cookies before.

 

Let me know if this helps.

 

BittencourtRock Star 21
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