Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41657 Views
- 19 replies
- 1 likes
- 41657 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5281 Views
- 23 replies
- 2 likes
- 5281 Views
- 23 replies
- 2 likes
Superuser Contribution I payed for 2 different subscriptions by mistake
I was looking into the student discount and $4.99 was taken out of my account but that didn't work and then I just had to pay another $9.99 to get my premium back.... is there anyway I can get my $4.99 back?
- I was looking into the student discount and $4.99 was taken out of my account but that didn't work and then I just had to pay another $9.99 to get my premium back.... is there anyway I can get my $4....
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- Roadie
- 204 Views
- 1 replies
- 1 likes
- 204 Views
- 1 replies
- 1 likes
Superuser Contribution No puedo unirme a un plan familiar
Me enviaron el link para unirme a un plan familiar pero me dice que no es posible debido a que ya me he unido a dos membresías en los últimos 12 meses, ¿qué puedo hacer?
- Me enviaron el link para unirme a un plan familiar pero me dice que no es posible debido a que ya me he unido a dos membresías en los últimos 12 meses, ¿qué puedo hacer?
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution I've paid for Spotify Students but my account still results free.
Hey everyone, as stated in the title I've paid for Spotify Students (this morning at 7am CEST) but my account still results as FREE. To answer your concerns already:- Yes, I've tried to log out and log back in.- Yes, I've tried to reinstall the app s...
- Hey everyone, as stated in the title I've paid for Spotify Students (this morning at 7am CEST) but my account still results as FREE. To answer your concerns already: - Yes, I've trie...
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution no se procesa el pago
como puedo hacer por que el pago no puede ser procesado, y ya le he intentado con varias tarjetas
- como puedo hacer por que el pago no puede ser procesado, y ya le he intentado con varias tarjetas
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Premium
Hey, i just purchased 3 months premium for 1 euro, but it seems like spotify made 10€ reserve on my bank account and in recipes it even says 9,99€. In subscriptions it says it will renew 24.8, which is that 3 months. Why i am still being charged 10€?
- Hey, i just purchased 3 months premium for 1 euro, but it seems like spotify made 10€ reserve on my bank account and in recipes it even says 9,99€. In subscriptions it says it will renew 24.8,&...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Doble cobro en tarjeta en dos meses seguidos.
Me hicieron dos cargos de la mensualidad en su modalidad Estudiante, uno el 22/05/2017 a las 07:18 Am y el ultimo el 23/05/2017 a las 07:25 y sin activar la cuenta Premium.He notado que se repite mucho estos casos de dobles cobros y me gustaria una s...
- Me hicieron dos cargos de la mensualidad en su modalidad Estudiante, uno el 22/05/2017 a las 07:18 Am y el ultimo el 23/05/2017 a las 07:25 y sin activar la cuenta Premium. He notado que se re...
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- Roadie
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
cancelled using text service
i cancelled my account using the text service on the 23rd april but i was still charged on the 19/05....i mean whats going on? who do i contact as this is actually a spotify text sercvice.
- i cancelled my account using the text service on the 23rd april but i was still charged on the 19/05....i mean whats going on? who do i contact as this is actually a spotify text sercvice.
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
I cannot subscribe the premium
Everytime i want to subsrice, it keep saying to go to setting or try again later. Ive been trying for 3 months.
- Everytime i want to subsrice, it keep saying to go to setting or try again later. Ive been trying for 3 months.
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Skipping
I updated to premium package but whenever I go to skip a song it will not let me. It keeps bringing up the picture with the "update, click here" picture. What gives?
- I updated to premium package but whenever I go to skip a song it will not let me. It keeps bringing up the picture with the "update, click here" picture. What gives?
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- Spotify Star
- 209 Views
- 3 replies
- 0 likes
- 209 Views
- 3 replies
- 0 likes
quiero suscribirme al descuento de spotify estudiantes, y ya soy premium
hola. Alguien sabe como puedo beneficiarme del descuento de estudiantes en el spotify premium, cuando yo ya soy miembro de spotify premium...pero pagando los 10 euros de toda la vida.más que nada saber que pasos hay que hacer para poder conseguirlo. ...
- hola. Alguien sabe como puedo beneficiarme del descuento de estudiantes en el spotify premium, cuando yo ya soy miembro de spotify premium...pero pagando los 10 euros de toda la vida. más que nada s...
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Subscriptions/Premium
I am still getting charged Premium, When I don't have premium.. When I go to cancel the subscription it tells me to sign up for Premium? What do I do?
- I am still getting charged Premium, When I don't have premium.. When I go to cancel the subscription it tells me to sign up for Premium? What do I do?
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
why I cant pay using the same card
today I bought a spotify premium using a card but, when i try to pay in other account the page say : You card have problems
- today I bought a spotify premium using a card but, when i try to pay in other account the page say : You card have problems
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Cancel acct
Cannot figure out what email that my premium account is linked to.. Its coming out of my bank account and i want to cancel it..
- Cannot figure out what email that my premium account is linked to.. Its coming out of my bank account and i want to cancel it..
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Solved!! cant get $0.99 for 3 months
I am new at spotify and it wodnt let me get $0.99 for 3 months. says i have had a similar trial but i have never had a trial or anything. i've just signed up today
- I am new at spotify and it wodnt let me get $0.99 for 3 months. says i have had a similar trial but i have never had a trial or anything. i've just signed up today
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- Casual Listener
- 306 Views
- 3 replies
- 0 likes
- 306 Views
- 3 replies
- 0 likes
Cobro No reconocido
Buenas tardes, Mi cuenta se encuentra en un plan familiar donde yo no soy el titular, y hace unos días hicieron un cargo de $149.00 a mi tarjeta de crédito. como puedo solicitar el reembolso. FECHAAUTORIZACIONFECHAAPLICACIONCONCEPTO R.F.C. REFERENCIA...
- Buenas tardes, Mi cuenta se encuentra en un plan familiar donde yo no soy el titular, y hace unos días hicieron un cargo de $149.00 a mi tarjeta de crédito. como puedo solicitar el reembolso...
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- Spotify Star
- 10905 Views
- 3 replies
- 0 likes
- 10905 Views
- 3 replies
- 0 likes
Assinatura
Assinei spotify na promoção 1,99 3 meses me descontou no cartão e disque eu sou cliente free ainda
- Assinei spotify na promoção 1,99 3 meses me descontou no cartão e disque eu sou cliente free ainda
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Student Discount Stopped with no Warning
So I was scrolling through my bank statements today and noticed that Spotify has been charging me full price for the past 3 months, even though I have a student discount. I checked around, and it said they would warn me when my student discount was a...
- So I was scrolling through my bank statements today and noticed that Spotify has been charging me full price for the past 3 months, even though I have a student discount. I checked around, and...
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- Spotify Star
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Increased price in family subscription
So I've been using spotify for about 5 months now and been using family subscription for months however the price has increased about 2 months ago and the price went from 15.99 to 20.99 but it hadn't affected me because i was subscribed earlier but t...
- So I've been using spotify for about 5 months now and been using family subscription for months however the price has increased about 2 months ago and the price went from 15.99 to 20.99 but it hadn't...
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Disabled
My dad cancelled the premium by accident on my account and now I can't even login. I want to set it up to wear I can pay again. I don't want to lose all my playlists and songs! How do I fix this?
- My dad cancelled the premium by accident on my account and now I can't even login. I want to set it up to wear I can pay again. I don't want to lose all my playlists and songs! How do I fix this?
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
I need my $$ back!
I was on the student plan and i am just realizing that you all statrted charging me 9.99 back in january when i was only supposed to be paying $5.00 per month. Where is a contact number or email to reach someone? I need my money back!
- I was on the student plan and i am just realizing that you all statrted charging me 9.99 back in january when i was only supposed to be paying $5.00 per month. Where is a contact number or email to r...
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- Casual Listener
- 165 Views
- 2 replies
- 0 likes
- 165 Views
- 2 replies
- 0 likes