Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 121831 Views
- 79 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
If I'm already in offline mode when my subscription expires, will it just stop working or does it wait until i go to online mode to check my subscription?
I dont have a Spotify account but my credit card is being charged a monthly Spotify charge. There doesnt seem any way to contact Spotify to sort this out. Any suggestions
I recently enjoyed 7 day trial period on my phone. Have only had free on other devices. I signed up to 3 month/99p after as preferred using phone . Account only showing free on phone. Discovered right at bottom of an email sent by Spotify for deal th...
If I cancel my subscription right after I bought it would I end me premium. so that I don't have to worry about cancelling my premium before it changes me
Ich habe mir ein Angebott gekauft mit einer PSC und habe festgestellt das es nur für ein Monat ist obwohl es für 3 war.Gibt es jtz eine Lösung wie ich das Geld komplet zurückbekommen kann.Danke im Voraus
Hi,I got brother who lives in another city then me. Same goes to my parents. Right now i'm using free account, but i'm thinking to go on premium for families. So i'm wonedring if there will be possibility to add them to my Spotify family?Best regards
I try to buy i 6 times but it dont work
I am trying to sign up for the 3 month premium deal at $0.99. This is the first time I have ever signed up for Spotify, however, it tells me I have previously benefited from a Spotify deal. Only thing I can think of is that the kids used by credit ca...
Hi, i have a problem with my spotify app.If i log in on the webbrowser i have a premium acc but not on my iphone app. It's the same acc on both which i checked a few times, payment is also okay.
Good Day Everybody.Spotify has given me notifications even inside the app itself that I can subscribe for thr 129 pesos for 3months promo. Then something popped up that I wasn't eligible for that promo but other options state that its also an option....
Hi!I cancelled my premium in April 2017 but spotify still charged me with £9.99 in May and June as well and the app says that I'm a free user.
Hey, I tried to subscribe for the 3 monts 0,99 euro deal. When I want to pay with Paypal, I can proceed as usual, but after I click the pay-button I find myself on the landing page I started the transaction. No payment appears in my paypal account, a...
I would like to request a refund. I cancelled my premium because of an accidentally putting my debit card in my account by my brother. It just happend today
I've got the same problem. I bought it today and I can use it only 1 Month. I paid by Pay Safe Card.
Hi spotify!For 1 month ago i bought spotify premium for 3 months. But now when i look at the date i can only hear for a month, and then i need to pay again? What's happend to my subscription?
Hey community, I have premium and I downloaded some playlists. This was a while ago and now my playlists don't show up as downloaded even though they are. Just wondering if anyone can help. Thanks, Ben
kan nån hjälpa mej från spotify
My premium expired so I have to update my account payment because automatic payment doesnt work on my experience so I updated it and as usual I registered for another month but it says that I don't have sufficient balance for premium but I have 141 P...
Hey everyone !Two hours ago I subscribed to spotify premium paying 0,99 cents for the three months. I paid via PayPal and got a confirmation that I paid.Still, I'm not officially subscribed to premium; is there delay et when paying via PayPal ?Thanks...
I've just joined Spotify and want obtain the 3 month premium for 99 cents however when I go to subscribe it only shows 7 days free.What do I do?