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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I have been through this whole stupid run around twice now! Everyone keeps saying that I don't have a subscription, yet I'm still being charged and just yesterday was charged AGAIN!!! But I have no way of accessing my account, because you say I don't...
I'm having problems with my subscription because I'm with Vodafone right now and was on the Spotify premium included on the red connect plan but for the past two days the subscription changed to free. Was wondering if you can help me. Tried all the l...
I have premium, today ive veen listening in offline mode, as i was changing back to the normal "Mode" a message came up saying that my "Premium has been Paused " so now i cant listen to any musik in the library or search for mew musik nothing works, ...
I just started by subscription today and it didn't give me the 30 day free trial. And it charged my debit card 3 times with the student discount.
I'm a premium spotify subscriber but recently my payment using globe didn't get in to spotify so I tried a different method since I was scared that if my subscription got paused it would delete my 700+ songs downloaded so I tried SP129 from globe it ...
I'm trying to update my payment settings, but it doesn't work. It says the month format is wrong because I write "1215" (other numbers of course). I then Tey to write "12/15" and "12-15" but none is working. My account warns me that if I do not updat...
Ok, this is super frustrating!!!I'm traveling internationally and I can't access my Spotify account, as it won't log in (and yes, I've tried logging out of Facebook and back in) and tells me I only have 15 days of international usage! I've sent help ...
I have been charged for two months after I had canceled and my account is completely free. I want a refund and i want to stop being charged
I put my credit card info in already and it won't let start my 30 day trails soon as I click on it takes me to the credit card page again help
I signed up for student premium, and when I log in through Facebook it says I have premium but none of my playlists are there. But if I login with my email address and Facebook password, it shows I don't have premium, but all of my music and playlist...
I am having problems redeeming the tokens for my children in Spotify Familiy. I have added their e-mail addresses and they have received an e-mail. Only when they click on accept, they are routed to the inlog page and not the redeem token page. If I ...
My Spotify account currently says free. I signed up for a three month free trial service. How do I cancel the subscription please I do not wish to pay for the service after the trial. Thanks
Hi, I have set up and paid for spotify family premium and successfully added another member. they have accepted the invite and on the main account it says they are active and able to use all features but when they go onto the app on their i phone it ...
I canceled my Spotify Premium Membership sometime early last month. I got an email stating it would end on 2017-3-20. Yet I got charged again on 4/4/17. I want a refund immediately or I will dispute it with my bank.
Trying to but family package won't take expire in any format
I pay £9.99 per month and all appears fine until I try to play something
When i go to your library>settings>go premium>get 30 days free, it says "unable to connect, please check your settings or try again later.
I got my phone, in December, with the plan of having 6 months free of Spotify premium but I just activated it today so will I have premium and 6 months free starting from today? Or have I already loss 4 months because I haven't activated it when I go...
A few days ago I bought a giftcard and redeem itand yet, today I'm unable of use spotify premium, why?
Hey guys! So I had to change my debit card last month because it got hacked by someone online but luckily I never lost any money. However because of this I got a new card with a new card number and what not with the same bank. My subscription recentl...