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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74742 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
139677 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80261 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269168 Views
159 replies
13 likes
No acepta mi pago, ni abriendo ventana de incógnito.Ya probé con varias tarjetas, es problema del servidor?
No acepta mi pago, ni abriendo ventana de incógnito.Ya probé con varias tarjetas, es problema del servidor?
Newbie
658 Views
7 replies
0 likes
I was charged of 129.00, from my bank account but still showing im uisng spotify for free instead of Premium.Where can I have this escalated?
I was charged of 129.00, from my bank account but still showing im uisng spotify for free instead of Premium. Where can I have this escalated?
184 Views
0 replies
0 likes
My registration email has disappeared to spotify and I am using it with facebook but I can not add devices as I can not cancel my premium account to create a new one, how do I solve this problem?
My registration email has disappeared to spotify and I am using it with facebook but I can not add devices as I can not cancel my premium account to create a new one, how do I solve this problem?
154 Views
0 replies
0 likes
I received a email that the payment for this month was not processed, request to me to updated the payment data, but in my account appears the payment data correctly and have not been changed, what happens???
I received a email that the payment for this month was not processed, request to me to updated the payment data, but in my account appears the payment data correctly and have not been changed, what h...
151 Views
0 replies
0 likes
I got charged for premium this month, I had to switch phones and haven't had premium logged in at all for the whole month. I have tried literally every step to try to get it back and it's still not working. This is bull**bleep** and i want a refund.
I got charged for premium this month, I had to switch phones and haven't had premium logged in at all for the whole month. I have tried literally every step to try to get it back and it's still not w...
140 Views
0 replies
0 likes
Hi! I have problems trying to get that offer (3months/9.99). It says that it is not available for those who had cancelled their premium after 17th of May 2017...but I cancelled my previous premium account years ago...anyone knows why?
Hi! I have problems trying to get that offer (3months/9.99). It says that it is not available for those who had cancelled their premium after 17th of May 2017...but I cancelled my previous premium ac...
Roadie
295 Views
1 replies
0 likes
I'm new to premium and I need some help. I got premium on the 13th of May this year, it worked and I started paying 9.99 per month, but just today it said I was unsubscribed. I didn't text STOP or anything like that, just so you know. Is this normal?...
I'm new to premium and I need some help. I got premium on the 13th of May this year, it worked and I started paying 9.99 per month, but just today it said I was unsubscribed. I didn't text STOP or an...
Roadie
312 Views
1 replies
0 likes
Please help!I had a premium spotify, for a year. Since january i was added in a family spotify (im not the administrator), but i continue to recive charges from spotify premium. It is like im still in the previous subscription. What to do ????
Please help! I had a premium spotify, for a year. Since january i was added in a family spotify (im not the administrator), but i continue to recive charges from spotify premium. It is like im still...
Roadie
357 Views
1 replies
0 likes
I applied for the 50% off student discount and sent a document to prove that I am a student. I got an email that said: ''We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks awa...
I applied for the 50% off student discount and sent a document to prove that I am a student. I got an email that said: ''We verified that you're enrolled in an accredited college or university, which...
Roadie
358 Views
1 replies
0 likes
Why is my premium not working and asking me to upgrade when I already did months ago? My payment is automatically drafted so what's going on?
Why is my premium not working and asking me to upgrade when I already did months ago? My payment is automatically drafted so what's going on?
Roadie
262 Views
1 replies
0 likes
Online, it says I have the "free" spotify account. But on my phone, it says I have the premium account, and my bills are coming through apple. I can't figure out how to change my membership or cancel it even, through apple. HELP!!
Online, it says I have the "free" spotify account. But on my phone, it says I have the premium account, and my bills are coming through apple. I can't figure out how to change my membership or ...
Roadie
234 Views
1 replies
0 likes
Just subcribed to 0,99 promotion for 3 months on Premium account - Being charged 9,99$ a month... why? How can this be fixed?
Just subcribed to 0,99 promotion for 3 months on Premium account - Being charged 9,99$ a month... why? How can this be fixed?
Roadie
271 Views
1 replies
0 likes
I paid for promotion of the 3 months some cents but today my mother got the credit card resume and it came $3000 (argentine pesos) that's A LOT and we don't even know why.
I paid for promotion of the 3 months some cents but today my mother got the credit card resume and it came $3000 (argentine pesos) that's A LOT and we don't even know why.
Roadie
263 Views
1 replies
0 likes
I have been trying to upgrade to premium for a couple months now with PayPal and its still not working
I have been trying to upgrade to premium for a couple months now with PayPal and its still not working
161 Views
0 replies
0 likes
I have been being charged twice for Spotify Premium for many months and I have had no success in fixing it. I recently changed my bank and switched my bank account information, but I am still being charged twice on my old bank account and not on my n...
I have been being charged twice for Spotify Premium for many months and I have had no success in fixing it. I recently changed my bank and switched my bank account information, but I am still being c...
Roadie
269 Views
1 replies
0 likes
I've been using Spotify with PayPal for over 2 years now and it worked perfectly fine until today. I can't find nothing about Spotify bills on my PayPal Acc, the latest payment is from May this year. Today I saw on my Account that I am now using a fr...
I've been using Spotify with PayPal for over 2 years now and it worked perfectly fine until today. I can't find nothing about Spotify bills on my PayPal Acc, the latest payment is from May this year....
Roadie
260 Views
1 replies
0 likes
I have been subscribed for over a year and never had problems, switched phones and I can not listen to my music. Do I need to unsubscribe and make other account. Don't want to be paying twice.
I have been subscribed for over a year and never had problems, switched phones and I can not listen to my music. Do I need to unsubscribe and make other account. Don't want to be paying twice.
Roadie
205 Views
1 replies
0 likes
Hello,I was using my spotify app when one of the ads was playing saying that I could get a month of spotify premium for free if I do a survey, and to click the ad for more information. However, when I clicked the banner, there was no such survey avai...
Hello, I was using my spotify app when one of the ads was playing saying that I could get a month of spotify premium for free if I do a survey, and to click the ad for more information. However, w...
648 Views
0 replies
1 likes
hi guys, i pay for my exs account. how do i stop that without changing my card
hi guys, i pay for my exs account. how do i stop that without changing my card
Roadie
287 Views
1 replies
0 likes
I am a current spotify premium subscriber but have just changed to spark and have been offered free premium. How do I use this benefit and stop the charges to my account?
I am a current spotify premium subscriber but have just changed to spark and have been offered free premium. How do I use this benefit and stop the charges to my account?
Casual Listener
306 Views
2 replies
0 likes
