Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 146397 Views
- 99 replies
- 12 likes
- 146397 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16953 Views
- 27 replies
- 4 likes
- 16953 Views
- 27 replies
- 4 likes
I'm a premium and the app says free
I always pay my premium account and now the app says I have a free account! I can't listen to my music!
- I always pay my premium account and now the app says I have a free account! I can't listen to my music!
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- Casual Listener
- 300 Views
- 6 replies
- 0 likes
- 300 Views
- 6 replies
- 0 likes
3 month trial
I need help, I had to wait to start my 3 month for .99$ trial.. and when ever I remembered I was driving and now I can't find it! Please help I would like to use that trial.
- I need help, I had to wait to start my 3 month for .99$ trial.. and when ever I remembered I was driving and now I can't find it! Please help I would like to use that trial.
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Updating address information
I have family account. I do not remember the exact address I have inputted in my info. How can I update it. My wife can not use spotify as a family member. I do not want to create a new account. Please help me asap.
- I have family account. I do not remember the exact address I have inputted in my info. How can I update it. My wife can not use spotify as a family member. I do not want to create a new account. Plea...
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- Roadie
- 322 Views
- 3 replies
- 0 likes
- 322 Views
- 3 replies
- 0 likes
Bill being processed even if not premium
So I tried to get the student premium deal, entered my information, I got notified that the bill or transaction is being processed, then found out I needed SheerID verification (my school Las Piñas City National Science High School doesn't support it...
- So I tried to get the student premium deal, entered my information, I got notified that the bill or transaction is being processed, then found out I needed SheerID verification (my school Las Piñas C...
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- Casual Listener
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
J'ai été débité durant ma période d'essai
Bonjour,Le dernier jour de l'offre 3 mois gratuit premium du mois de juin 2017 (26 Juin 2017), j'ai souscris à un abonnement premium.J'aimerais savoir pourquoi j'ai été débité de 9€99 durant ma période d'essai.A noté que sur mon compte, je possède ce...
- Bonjour, Le dernier jour de l'offre 3 mois gratuit premium du mois de juin 2017 (26 Juin 2017), j'ai souscris à un abonnement premium. J'aimerais savoir pourquoi j'ai été débité de 9€99 duran...
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- Casual Listener
- 512 Views
- 2 replies
- 0 likes
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AccountPremiumSubscription
- 512 Views
- 2 replies
- 0 likes
Pay
I am trying to pay you with my bank card
- I am trying to pay you with my bank card
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Me cobraron 2 veces la promoción de 3 meses por $9 y aún así no me la habilitaron.
En mi tarjeta de débito se me hicieron dos cargos de $9.00 cada uno, dando un cargo total de $18.00 a nombre de Spotify, hubiera entendido el primer cargo pero el segundo es inaudito, y aún así no me la hicieron válido pero si me lo cobraron.
- En mi tarjeta de débito se me hicieron dos cargos de $9.00 cada uno, dando un cargo total de $18.00 a nombre de Spotify, hubiera entendido el primer cargo pero el segundo es inaudito, y aún así no me...
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- Spotify Star
- 302 Views
- 5 replies
- 0 likes
- 302 Views
- 5 replies
- 0 likes
Superuser Contribution cant pay with PayPal balance
Why cant i pay with my PayPal balance? I have done so for three months in a row and all of a sudden the only acceptable method is with credit card. And there is enough money on my paypal.
- Why cant i pay with my PayPal balance? I have done so for three months in a row and all of a sudden the only acceptable method is with credit card. And there is enough money on my paypal.
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- Roadie
- 951 Views
- 1 replies
- 0 likes
- 951 Views
- 1 replies
- 0 likes
Superuser Contribution Re: 3 month premium deal at $0.99
Hi, I recently used the advanytage of 3 month premium deal at $0.99, however, they charged me 9.99 instead, what do do? Daniel
- Hi, I recently used the advanytage of 3 month premium deal at $0.99, however, they charged me 9.99 instead, what do do? Daniel
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Getting a refund
I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I could get free premium through them but I would hav...
- I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I ...
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Pre paid card won't work
I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up deleting my Spotify account (losing all my playlis...
- I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Studentenkorting
Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mijn gewone bankrekening invullen waarbij ik eerste maand grat...
- Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mi...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
No PIN sent
Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobile number but its not giving me the PIN. I am paying...
- Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobil...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Paypal Account
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
- I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
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- 196 Views
- 0 replies
- 0 likes
- 196 Views
- 0 replies
- 0 likes
Solved!! Premium I bought on android doesn't work, but works on desktop.
Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I am premium. Is there any way of fixing this or do I wait longer after th...
- Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I...
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- Music Fan
- 354 Views
- 4 replies
- 1 likes
- 354 Views
- 4 replies
- 1 likes
I am unable to change my subscription from Family Plan to Premium
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something went wrong. Please, try again later". I tried many times i...
- I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something we...
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Spotify no me permite cancelar mi plan familiar y volver a premium
Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a cambiar mi suscripción?
- Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a ...
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- Casual Listener
- 272 Views
- 1 replies
- 2 likes
- 272 Views
- 1 replies
- 2 likes
Subscription and payment page blank
Hi,I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what Vodafone asked me to do to set up my free subscription...
- Hi, I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what V...
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- 163 Views
- 0 replies
- 0 likes
- 163 Views
- 0 replies
- 0 likes
verzilveren giftcard/headspace
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 14.99 euro/mnd....maar nu loopt mijn abonnement ineens maar...
- Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 1...
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- 191 Views
- 0 replies
- 0 likes
- 191 Views
- 0 replies
- 0 likes
Superuser Contribution Insufficient Fund on my Mobile Number
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and with no issues, but as I register, they said my mobi...
- I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and w...
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- Roadie
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes