Switching plans

[Max962]

Plan

Premium

Country

Australia

Device

Google pixel 7 pro

Operating System

Android 14

My Question or Issue

Hi I've been wanting to change plans but the app doesn't let me and I can't do it in the browser on my pc. I am on the premium plan at the moment and want the duo plan. Every time I select a plan in the plan overview on the app it loads and then just said whoops something went wrong try again.

Thanks for making it so that you HAVE to use the app for it great idea. Anyways please help. Already reinstalled the app multiple times too. No change

[Maxim]

Hey @Max962,

Thanks for reaching out.

Please share the exact error message(s) that appear when you try upgrading to Premium Duo here and here. 🙂