Three month premium subscription only lasted two months?

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Three month premium subscription only lasted two months?

Casual Listener

Plan

Premium

Country

 United States

Device

iPhone 7

Operating System

iOS 10

 

My Question or Issue

 I purchased the three month subscription deal in November and I just got a charge yesterday for another month. I'm not sure if I'm just seeing this wrong but I figured that the three month plan would cover November, December, and January. Am I just seeing this wrong or should I not be charged for January?

Thank you. 

3 Replies

Re: Three month premium subscription only lasted two months?

Rock Star 24
Rock Star 24

Hey @robertweise95,

 

Thanks for reaching out.

 

When exactly did you upgrade to Premium?

Let me know 🙂

MaximRock Star 24
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Highlighted

Re: Three month premium subscription only lasted two months

Casual Listener
I upgraded to Spotify premium on November 18, 2018.
Highlighted

Re: Three month premium subscription only lasted two months

Rock Star 24
Rock Star 24

Hey @robertweise95,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

Hope this helps!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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