Announcements

Help Wizard

Step 1

NEXT STEP

Two accounts one gmail

Two accounts one gmail

 

Plan

Free/Premium

Country

India

 

Device

Samsung 

Operating System

 Android Oreo

 

My Question or Issue

 I have 1 gmail coount but two accouts created ,in one account I took premium but when i moved out of India just the next day of subscription I cannot login in my account.after many struggles I could find the old free account with the same e mail as I did it from Laptop.

 

But the premium account that I subscribed for is not showing even I got 2 months free premium after subscribing but now couldn't use it .

Reply
1 Reply

Hey @Jayeeta,

 

Sorry to see you've been having issues with your accounts.

The best way to go about this would be to reach out to our folks backstage. They have access to your accounts and can confirm what their status is and answer all of your questions. 

 

Tip: Make sure you have your payment details information ready for verification purposes.

Hope this helps! We're here for you if there's anything else in the meantime 🙂

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random