Unable to see offers

[HameedAflih]

So, I am unable to check offer due to the change region and I did download Spotify when I was in India but when I moved to Dubai, I changed my my region to UAE in spotify,I am unable to see the prices of the ongoing options to resume my premium subscription or to change my plan

Free

Country

UNITED ARAB EMIRATES

Device

IPhone 13 Pro max 

Operating System

(iOS 17.)

My Question or Issue

[zahlaan]

bro imagine not being able to subscribe 

[OscarDC]

Hey folks,

Thank you for reaching out to the Community and welcome.

That's an odd behavior @HameedAflih, if you change your region, you should be able to see the price of the subscription in the new country. If you're eligible for a trial, the page will prioritize showing you the promotion, but the monthly price is still under each subscription. So in this case, we'd recommend checking the subscription page in an incognito window to see if it makes any difference.

If you still cannot see the price, we'd recommend trying from a different device (using your own account) to see if the issue persists.

Keep also in mind that the country of your account, the country of your card and the country you're located in must match to complete the subscription process successfully.

Hope this helps. Let us know how it goes.