Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to update payment bc Spotify thinks I'm a student

Unable to update payment bc Spotify thinks I'm a student

My credit card information must be updated or my Spotify count will be terminated. The problem is every time I try to update my payment, there is a glitch where Spotify thinks I'm still a student. It only offers me the student subscription under the "update payment" and then tries to verify my student status and it fails. I don't want the student rate. I started as a student but have been paying premium since I graduated. Don't know why Spotify only recognizes my account status as student but I've been unsuccessful in my multiple attempts to update my payment info. Hope someone knows how to solve. Thanks
Reply
1 Reply

I have two accounts one I can listen to music on the other I can't because I need to update my payment for that account I have user name an pass word but forgotten email address so I can update payment

Suggested posts