Unknown to buy via the internet subscription

[wadvsw-md_bjh]

Hello all. I have a very big problem. Without my knowledge yesterday before 12.00 a monthly subscription was purchased. This is paid from my bank account. It surprised me because I did not buy anything, I checked every device in the house or was bought by accident by someone in my family, but nobody did it. What should I do in this situation? Anyone could have such a thing? I am asking for help because I will be charged every month for the service I buy and I do not use it. I will add that it has been bought online.

[JulianA_Bogota]

Hey @wadvsw-md_bjh, thanks for writing.

We’re sorry to hear that this has happened. In this case, our best suggestion would be for you to check out this link for additional information on what to do next.

We hope this helps. Have an amazing day.