Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Update Credit Card Trouble

Update Credit Card Trouble

I want to change my credit card info. I click UPDATE and the button on the following screen says START MY SPOTIFY PREMIUM instead of CHANGE PAYMENT DETAILS.

 

It feels like it wants me to create another account.

Reply
1 Reply

Hey @bhartwig, welcome to the Spotify Community!

 

We'd recommend trying from an incognito window using a desktop computer. Hopefully this will help you out.

 

Take care 🙂

Suggested posts