Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79034 Views
- 49 replies
- 3 likes
- 79034 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10011 Views
- 23 replies
- 2 likes
- 10011 Views
- 23 replies
- 2 likes
Superuser Contribution It charged me twice
My membership was 3 months for only 0,99 TL. Before it was going to end i changed it to student premium membership but it didn’t charged as a student premium membership instead it charged me as a normal premium membership. Last night i looked at my e...
- My membership was 3 months for only 0,99 TL. Before it was going to end i changed it to student premium membership but it didn’t charged as a student premium membership instead it charged me as a nor...
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- Roadie
- 409 Views
- 3 replies
- 0 likes
- 409 Views
- 3 replies
- 0 likes
Can't invite family members - invalid email format
Hi, I just signed up for Spotify Family, but can't add family members, when I click to 'send invite' it fails validation on the email address, saying 'Please match the format requested'.There is no specification of the 'format requested', but aside f...
- Hi, I just signed up for Spotify Family, but can't add family members, when I click to 'send invite' it fails validation on the email address, saying 'Please match the format requested'. There is no...
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- Newbie
- 484 Views
- 2 replies
- 0 likes
- 484 Views
- 2 replies
- 0 likes
Please help i cant cancel my 30 day free trial
Hi i have started a 30 day free trial on spotify and want to cancle the trial because i dont want to be charged but i go to my online account and go to subscribtions and the Cancle button isnt there! And thier is no subscription button on my apple ac...
- Hi i have started a 30 day free trial on spotify and want to cancle the trial because i dont want to be charged but i go to my online account and go to subscribtions and the Cancle button isnt there!...
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- Newbie
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Charged twice for spotify this month?
I noticed this month while checking my bank statements that spotify has charged me about 15 dollars this month, vs my usual 9.99. Can I get an explanation of why I am being over charged?
- I noticed this month while checking my bank statements that spotify has charged me about 15 dollars this month, vs my usual 9.99. Can I get an explanation of why I am being over charged?
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- Community Legend
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Spotify gift card problem
I purchased a Spotify gift card, got home to redeem it and it said Unfortunately this Premium code does not seem to be valid. Try again or contact customer service. So I renterd the code several times again still said the same thing so I went to chec...
- I purchased a Spotify gift card, got home to redeem it and it said Unfortunately this Premium code does not seem to be valid. Try again or contact customer service. So I renterd the code several...
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- Community Legend
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Sub paid, account unknown
Hi, I have had a charge on my bank account, but I don't which account it is being charged for, on the statment it saysSpotify P0561D5C27Please help me find the account so I can stop the subscription.Thank youMaria
- Hi, I have had a charge on my bank account, but I don't which account it is being charged for, on the statment it says Spotify P0561D5C27 Please help me find the account so I can stop the subscript...
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- Community Legend
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Pre-paid Premium Plan Family settings
Hi, I have just purchased the pre-paid premium plan and I can't seem to be able to add family to my account. What am I missing?
- Hi, I have just purchased the pre-paid premium plan and I can't seem to be able to add family to my account. What am I missing?
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- Spotify Star
- 371 Views
- 8 replies
- 0 likes
- 371 Views
- 8 replies
- 0 likes
No se puede pagar la promocion de premium
Quiero aprovechar la promocion de 3 meses de premium por $9 pesos, me desilusiona no pode aprovechar una buena promocion por causas ajenas a mi, la promocion termina el 31 de diciembre. Soy nuevo en spotify y escuche cosas buenas de la calidad de mus...
- Quiero aprovechar la promocion de 3 meses de premium por $9 pesos, me desilusiona no pode aprovechar una buena promocion por causas ajenas a mi, la promocion termina el 31 de diciembre. Soy nuevo en ...
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- Newbie
- 298 Views
- 3 replies
- 1 likes
- 298 Views
- 3 replies
- 1 likes
MI SPOTIFY NO CAMBIA A PREMIUM (a pesar de que ya pagué)
Hola!Hice un pago por la promoción de 3 meses, ya me fue hecho el cargo a mi tarjeta de crédito pero a pesar de esto en la app mi cuenta no cambia a Premium (y ya intenté cerrando la sesión ahí para ver si se actualizaba pero sigue sin cambiar)Alguna...
- Hola! Hice un pago por la promoción de 3 meses, ya me fue hecho el cargo a mi tarjeta de crédito pero a pesar de esto en la app mi cuenta no cambia a Premium (y ya intenté cerrando la sesión ahí par...
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- Spotify Star
- 1862 Views
- 3 replies
- 0 likes
- 1862 Views
- 3 replies
- 0 likes
Student Discount
Hi, I just finished my 3 months subscription and am now being charged $10 a month but I am a student and am wondering if I can get the student discount with a reimbursement of my last payment?
- Hi, I just finished my 3 months subscription and am now being charged $10 a month but I am a student and am wondering if I can get the student discount with a reimbursement of my last payment?
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- Composer
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
are there any promotions for premium ?
I've enjoyed the 5$ capital one promotion for premium but it is soon to end . Are there any other promotions other than the 10$ monthly fee Spotify charges?Thanks MnM
- I've enjoyed the 5$ capital one promotion for premium but it is soon to end . Are there any other promotions other than the 10$ monthly fee Spotify charges? Thanks MnM
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- Spotify Star
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes
Solved!! With Premium, can multiple users STREAM music at the same time?
We currently have a music service that allows both of us to stream music at the same time from different devices and places, without having to download the songs and take up precious storage on our phones. We pay extra for that feature but it's worth...
- We currently have a music service that allows both of us to stream music at the same time from different devices and places, without having to download the songs and take up preciou...
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- Casual Listener
- 65592 Views
- 2 replies
- 0 likes
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AccountPremiumSubscription
- 65592 Views
- 2 replies
- 0 likes
When I go to pick a school for the student plan, my college doesn’t appear
I go to Fleming college in Peterborough Ontario and I’m trying to get the student plan, but there is no Fleming college besides the one in Saskatchewan. Help??
- I go to Fleming college in Peterborough Ontario and I’m trying to get the student plan, but there is no Fleming college besides the one in Saskatchewan. Help??
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- Community Legend
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Rogers promotion ending
I received a message advising my free subscription via Rogers is expiring. Will I lose my playlists once this ends and I start paying the monthly fee? How long do I have before I lose these playlists?
- I received a message advising my free subscription via Rogers is expiring. Will I lose my playlists once this ends and I start paying the monthly fee? How long do I have before I lose these pla...
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- Community Legend
- 415 Views
- 1 replies
- 0 likes
- 415 Views
- 1 replies
- 0 likes
cant log on
I cant log onto my premium account. It logged me out randomly today and I dont have the email I used. When I enter my normal email it logs me into my free account. This really pisses me off because I just paid for this account. I have proof of purcha...
- I cant log onto my premium account. It logged me out randomly today and I dont have the email I used. When I enter my normal email it logs me into my free account. This really pisses me off because I...
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- Spotify Star
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Logged out, cant login, saying i dont have preumim
I logout of my Spotify account tried to log back in telling me to go online won't let me go on my app so I reset my password had the email confirmation and now it won't log me back in my account also says I'm not a premium user I am I do pay for it p...
- I logout of my Spotify account tried to log back in telling me to go online won't let me go on my app so I reset my password had the email confirmation and now it won't log me back in my account also...
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- Spotify Star
- 521 Views
- 1 replies
- 0 likes
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Account
- 521 Views
- 1 replies
- 0 likes
Can't pay through smart
I cant pay via smart. This always happens, help please.
- I cant pay via smart. This always happens, help please.
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- Spotify Star
- 358 Views
- 1 replies
- 0 likes
- 358 Views
- 1 replies
- 0 likes
please let me pay for my subscription now or ill go to deezer
i just cant pay for the subscription, the credit cards that im trying to use meet the requirements but i still cant pay, i already called the bank and there is no issue , they say the Issue is YOURS so please let me pay so I can have my music, if u d...
- i just cant pay for the subscription, the credit cards that im trying to use meet the requirements but i still cant pay, i already called the bank and there is no issue , they say the Issue is YOURS ...
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- Spotify Star
- 423 Views
- 1 replies
- 0 likes
- 423 Views
- 1 replies
- 0 likes
I never bought a subscription, but i was still charged.
I have never clicked on anything to buy a spotify subscription, nor have I entered my card number. I did not sign up to pay $11 a month. I want my money back. I don’t use spotify.
- I have never clicked on anything to buy a spotify subscription, nor have I entered my card number. I did not sign up to pay $11 a month. I want my money back. I don’t use spotify.
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- Spotify Star
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Lack of support
I am paying for Spotify Premium yet it is not showing on my account profile and I am unable to join a family member
- I am paying for Spotify Premium yet it is not showing on my account profile and I am unable to join a family member
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes