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Spotify was charged to my credit card twice I mean the payment, but my account has not been activated tu premium.

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2 Replies

I had the same problem. Does know someone else how to fix it? Who I need to contact?

Hey @ximeeserrano & @cavilag77,

 

Welcome to the Community and Spotify Premium ๐ŸŽ‰๐ŸŽถ

 

Sorry to hear you're having issues. Could you both take a look and see what you see here. - Please do not show any sensitive information. 

 

Let me know! ๐Ÿ˜Š

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