Update Payment details in the app and they try to make ou upgrade to Family

[SamBryan]

Plan

Premium

Country

NZ

Device

Samsung

Android

My Question or Issue

When I try to update my payment details in the app it seems like I am forced to upgrade to Family subscription with no option of staying on the regular premium subscription. I was able to sort it by logging on through the website. Is this a cheeky way of Spotify trying to force extra money out of people?? If so it seems pretty wrong and makes me want to cancel my subscription entirely

[Billy-J]

Hey @SamBryan, thanks for reaching out to the Community!

Spotify always offers the best deals for subscribers to help save money.

I'm happy to hear that your issue got solved, but if you encounter something like this again, you can always reply here and I'll take a look to resolve it for you.

I hope this helps 🙂