Help Wizard

Step 1


Premium Suscription !

Premium Suscription !


Hi everyone !

I'm having a little trouble subscribing to premium again after I've canceled my previous subscription. There is a messege that says there's a problem with the payment method, I've tried everything but it does not work. 


Can someone help me please ?

Thanks 🙂


1 Reply

Hey @nadia_dmngz, thanks for reaching out to the Community!

Could you try upgrading to Premium again using a different browser or private window? You can also get the Individual Premium subscription following the steps here.


Let me know how this goes 🙂 

Billy-JSpotify Star
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