Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Suscription !

Premium Suscription !

 

Hi everyone !

I'm having a little trouble subscribing to premium again after I've canceled my previous subscription. There is a messege that says there's a problem with the payment method, I've tried everything but it does not work. 

 

Can someone help me please ?

Thanks 🙂

 

Reply
1 Reply

Hey @nadia_dmngz, thanks for reaching out to the Community!

Could you try upgrading to Premium again using a different browser or private window? You can also get the Individual Premium subscription following the steps here.

 

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts