Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
Thursday
michelleng
Newbie
62486 Views
43 replies
3 likes

62486 Views
43 replies
3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-02-04 8:12:53 PM
Susan_GP
Moderator
8090 Views
23 replies
2 likes

8090 Views
23 replies
2 likes

Spotify €0,99 offer doesn’t claim

PlanPremiumCountryNetherlqnds Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify account and with that also bought the offer of 3 months premium for €0,99. It got charged fr...

CHANtalN
Casual Listener
Plan Premium Country Netherlqnds Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify...
2019-05-31 10:12:21 PM
2019-05-31 11:18:58 PM
Billy-J
Spotify Star
788 Views
3 replies
0 likes
offer
Premium
Spotify

788 Views
3 replies
0 likes

Subscriptions!

PlanFree/PremiumCountry United Kingdom DeviceNokia 3Operating SystemAndroidMy wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but with me, it first said that a free trial has already been used with my account, ...

soowoo
Newbie
Plan Free/Premium Country United Kingdom Device Nokia 3 Operating System Android My wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but w...
2019-05-31 7:01:15 PM
2019-05-31 11:08:41 PM
Billy-J
Spotify Star
247 Views
1 replies
0 likes
Payment
Subscription

247 Views
1 replies
0 likes

Gift-Card

i have a problem with my gift-card.I want to use it, but it only says „code is not valid“I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the Gift Card is ready to be used. I hope you can help me!

Denise271
Newbie
i have a problem with my gift-card. I want to use it, but it only says „code is not valid“ I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the ...
2019-05-31 8:01:58 PM
2019-05-31 10:38:42 PM
Billy-J
Spotify Star
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Accidently pushed premium button. Currently have subscription to premium with hulu

I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new premium without hulu will start may 22 and ill be char...

Bdogdougo
Newbie
I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new pre...
2019-05-17 6:44:39 AM
2019-05-31 6:09:02 PM
Jᴀᴄᴋ
Roadie
1069 Views
1 replies
0 likes
premium with hulu
premium without hulu
Subscriptios

1069 Views
1 replies
0 likes

[Partnership] Spotify and Apple ripoff : they charge you twice

Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service. So you get billed twice the amount for the exact same service. This w...

alexgrille
Newbie
Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service....
2019-05-30 9:22:31 PM
2019-05-31 4:23:10 PM
Jose_M
Spotify Star
1631 Views
1 replies
0 likes
apple store
ripoff
Spotify

1631 Views
1 replies
0 likes

Superuser Contribution Não consigo obter Premium por problemas de pagamento

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...

RR43
Newbie
Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...
2019-04-28 5:30:12 AM
2019-05-31 2:41:05 PM
Peter
Spotify Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Superuser Contribution Cobros doble

No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...

Arturo0
Newbie
No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice...
2019-05-09 7:45:34 AM
2019-05-31 2:36:20 PM
Peter
Spotify Legend
686 Views
1 replies
0 likes

686 Views
1 replies
0 likes

Month-to-Month

PlanPremiumCountryU.S.A.DeviceGoogle PixelOperating SystemAndroid 9 (No idea what the name is) My Question or IssueI used to have Spotify for students, which was $5 USD/month. After I finished school, it got raised to $10 USD a month, which I have/ha...

legaltender_
Newbie
Plan Premium Country U.S.A. Device Google Pixel Operating System Android 9 (No idea what the name is) My Question or Issue I used to have Spotify for students, which was $5 USD/month...
2019-05-31 2:07:25 PM
2019-05-31 2:23:20 PM
Billy-J
Spotify Star
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Solved!! Lost Hulu access because of the website.

I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watching" from my profile page, it would send me there a...

Darkcosic
Newbie
I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watch...
2019-05-28 1:52:24 AM
2019-05-31 1:09:22 PM
Luan
Spotify Star
1939 Views
1 replies
0 likes

1939 Views
1 replies
0 likes

Solved!! Google Home Mini CAnada

I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim them until May 5th!!! CAn someone please help as I would really ...

Flytrap6696
Newbie
I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim t...
2019-04-29 12:20:59 AM
2019-05-31 12:02:12 PM
Daniellevarro
Casual Listener
911 Views
4 replies
2 likes

911 Views
4 replies
2 likes

Does Spotify still offer a 7 day free trial?

PlanFreeCountryUSADeviceiPhone SE and Samsung ChromebookOperating SystemiOS 11, Chromw OS My Question or IssueIve come back to using Spotify after a while of using other things, and i had to create a new account because i forgot my old password. Howe...

sharklizardman
Newbie
Plan Free Country USA Device iPhone SE and Samsung Chromebook Operating System iOS 11, Chromw OS My Question or Issue Ive come back to using Spotify after a while of using other thin...
2019-05-30 12:55:52 AM
2019-05-31 2:27:54 AM
Billy-J
Spotify Star
6735 Views
1 replies
0 likes

6735 Views
1 replies
0 likes

3 months premium for 9.99€

Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.

Hamburgerghini2
Music Fan
Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.
2019-05-30 4:33:41 PM
2019-05-30 9:41:10 PM
OneByBoo
Roadie
682 Views
3 replies
0 likes

682 Views
3 replies
0 likes

Solved!! Spotify Xbox One app

PlanFree/PremiumCountryCanada, AlbertaDeviceIPhone 6S (attempted to Redeem Code on HP Pavilion PC)Operating SystemIOS 11, INTEL CORE 7 FOR PAVILION My Question or IssueI have bought a Spotify gift card near my local store,but when I redeemed my code ...

user-removed
Visitor
Plan Free/Premium Country Canada, Alberta Device IPhone 6S (attempted to Redeem Code on HP Pavilion PC) Operating System IOS 11, INTEL CORE 7 FOR PAVILION My Question or Issue I have...
2019-05-27 3:58:32 AM
2019-05-30 8:27:28 PM
Luan
Spotify Star
766 Views
1 replies
0 likes

766 Views
1 replies
0 likes

Spotify unable to identify the country i am located

Country: IrelandDevice: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to subscribe for premium duo (which was not available in Greece). Theref...

mariahmoul
Newbie
Country: Ireland Device: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to su...
2019-05-30 1:42:05 PM
2019-05-30 5:31:49 PM
OneByBoo
Roadie
504 Views
1 replies
0 likes

504 Views
1 replies
0 likes

Ya no cuento con Plan familiar Premium y me llegó cargo del mismo a mí tarjeta

Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.

Nathalie_orfi
Newbie
Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.
2019-05-30 4:40:56 AM
2019-05-30 3:40:08 PM
Billy-J
Spotify Star
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Spotify from UK to UAE

Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a lot playlists. We now want to change over as our UK plan has finis...

neesharadia
Newbie
Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a l...
2019-05-30 8:18:09 AM
2019-05-30 1:12:39 PM
OneByBoo
Roadie
594 Views
1 replies
0 likes

594 Views
1 replies
0 likes

Hulu subscription link not appearing

I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview that will allow me to link and activate Hulu. I hav...

Patrickreed7
Newbie
I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview ...
2019-05-29 11:56:14 AM
2019-05-30 12:38:53 PM
Billy-J
Spotify Star
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Superuser Contribution Hulu Linking issues

I’m trying to long in to my Hulu account that was linked to Spotify but it’s not giving me that option I already paid for Spotify premium But it’s not working how to get Hulu working? Anyone Thanks!PlanPremiumCountry USA DeviceiPhone 7Operating Syste...

SheIsArt09
Newbie
I’m trying to long in to my Hulu account that was linked to Spotify but it’s not giving me that option I already paid for Spotify premium But it’s not working how to get Hulu working? Any...
2019-05-28 9:08:05 PM
2019-05-30 10:48:26 AM
Katerina
Spotify Legend
444 Views
1 replies
0 likes

444 Views
1 replies
0 likes

Superuser Contribution How do I redeem Google Home Mini?

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI purchased a premium spotify account, how do i redeem my Google Home Mini? Never received an email. The promo goes until May 31 in Canada

Bradon
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I purchased a premium spotify account, how do i redeem my Google Home Mini...
2019-05-29 5:39:50 AM
2019-05-30 10:41:27 AM
Katerina
Spotify Legend
490 Views
3 replies
0 likes
Google Home Mini

490 Views
3 replies
0 likes

Superuser Contribution 0,99 cents Premium won't activate

PlanFree/PremiumCountryThe Netherlands DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueMy Spotify account did not switch to Premium after i got the 3 months for 0,99 cents deal. It says that there has been subscripted 0,99 cents on...

Mikaiil
Casual Listener
Plan Free/Premium Country The Netherlands Device Samsung Galaxy S9 Operating System Android My Question or Issue My Spotify account did not switch to Premium after i ...
2019-05-29 1:28:27 PM
2019-05-30 10:21:27 AM
Esmeepompert
Casual Listener
475 Views
4 replies
1 likes

475 Views
4 replies
1 likes

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