Double debiting

[user-removed]

Plan

Premium

Country

Germany

My Question or Issue

Hi, in March 2020 I was charged doubled with 9,99 EUR. Can you please refund one charge? Or can you send me an Email Adress or contact data, to which I can refer? Thanks for your help, 

[OneByBoo]

Hi there @user-removed,

thanks for reaching out to the community !

Could you please provide some more info on the issue ?

Which type of subscription were you using and what's the reason behind the charge ? have you canceled any recent subscriptions ? upgraded ?

You can read this refund support page in the mean while.

Keep me posted 🙂