Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 128289 Views
- 87 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Ich habe seid jahren ein free Account und würde gern Premium abonniernen.In der Auswahl gibt es nur mit Gratismonaten... da ich diese damals schon genutzt habe, kommt eine Fehlermeldung:Wie es aussieht, hast du schon einmal ein Testangebot genutzt. D...
PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueSo i recently took off my payment card for spotify premium because this is my last month and it is supposed to go until october 13th. And i got on to listen to music and ...
Hi,I got the three month trial for premium but it doesn't say on my account that I'm using premium.I've tried almost everything,logging back into the account,deleting and reinstalling on my desktop.Mabye someone can help me how I can get the homepage...
PlanPremiumCountryUK DeviceiPhone 6, Lenovo Ideapad 120S 14IAPOperating SystemiOS 12, Windows 10 Pro My Question or IssueI'm trying to apply for the spotify premium 3 months free trial and entered all my card details correctly, but it's saying that m...
My Question or Issue is why i cant buy premium via paysafecard because i dont have any bank card or paypal so i jsut wonder why suddenly i cant buy it via paysafe is it going to be fixed or is it forever ?
I had tried to subscribe Premium with credit card , but show "Payment failed. Try again, or use a different payment method".
So I'm supposedly too young to create a student discount premium account. I'm in college; however, I'm only 15 soon to be 16. Can anyone help me with this?
PlanPremiumCountryU.S.ADevice(Stylo 3, Windows Desktop)Operating System(Win7) My Question or Issue are you offering any special bundle packs for Black Friday? such as cheapest subscriptions?just for Black Friday some type of sale
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountrySpain/ESPDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question :I can't check my payment info like the date to resub my Family Premium Plan. Appears as a symbol of questioning like this "?"
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+/PCOperating SystemAndroid 9/Windows 10 My Question or IssueEverywhere I've looked I'm seeing that this issue was supposedly "fixed for everyone" but no matter what browser or device I use I kee...
My Question or Issue Monday (1 oktober) is saw that i could try spotify premium for free for 3 months. I already had premium on my account once before, so i created a new account and used the same bankaccount. I verified my back account for my new sp...
PlanPremiumCountryUnited StatesDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm seeing two charges per month of $10 from Spotify please help. I tried using the contact form and it doesn't work.
PlanSpotify with HuluCountryUSADeviceComputer/SamsungOperating SystemComputer/Samsung Hi - So it is as it says: It says on my "Account" page on Spotify that my plan is "Spotify with Hulu", but this is what happens when I go to "activate" my Hulu acco...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I would like to change from Family to Duo (both premium) as we are only 2 persons here anyway. Have just paid to much for ages... and there seems there is not direct way of contacting spotify, just using this forum? Right now I can only select Spotif...
PlanFree/PremiumCountryUSDevice(Samsung Galaxy)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify charged me double last month, and I would like my money back. This is my only account on a student prime membership, an...
i just purchased two 6 month cards from SAMS yesterday, i typed in both pin numbers, when i checked the period of my subscription, it stated that it was only good till April 2020. if my calculations are correct, should it be good till October 2020?
Hello,I verified my account as student in July this year and I got charged normal 100% price for subscription in the past month. Can someone explain me why this happened?
Hi, i’m being charged every 14 days for student premium for that past couple months when it’s supposed to be every month. So i’m paying double for spotify premium a month which is really annoying.. wondering if someone can help me? PlanStudent Premiu...