Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62484 Views
- 43 replies
- 3 likes
- 62484 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
3 Months at 1 euro
Hi it's my first time that i use this type of promotion but spotify says : Sembra che tu abbia già utilizzato una versione di prova, per cui non sei idoneo per l'offerta. Ma puoi sempre passare a Spotify Premium. I have never used this promotion why ...
- Hi it's my first time that i use this type of promotion but spotify says : Sembra che tu abbia già utilizzato una versione di prova, per cui non sei idoneo per l'offerta. Ma puoi sempre passare a Spo...
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
premium subscription not working in my new cellphone
My old cell phone broke down and I downloaded my spotify accoint to my new cellphone but I don't have the premium subscription I had before using same gmail account to log in
- My old cell phone broke down and I downloaded my spotify accoint to my new cellphone but I don't have the premium subscription I had before using same gmail account to log in
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Solved!! Why has my subscription changed?
My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i never asked for or want. Whats going on?
- My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i...
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- Spotify Star
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Solved!! How does paying for Spotify premium work?
When you pay for Spotify premium does it charge the phone bill or the credit card? Also if I were to pay the 0.99 for 3 months does the subscription cancel on its own when it's over or do I have to cancel it?
- When you pay for Spotify premium does it charge the phone bill or the credit card? Also if I were to pay the 0.99 for 3 months does the subscription cancel on its own when it's over or do I have to c...
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- Spotify Star
- 399 Views
- 1 replies
- 0 likes
- 399 Views
- 1 replies
- 0 likes
Solved!! do I loose my playlists when unsubscribing and resubscribing to change countries permanently
PlanPremiumCountryAustralia to the UK All Devices My Question or Issue
- Plan Premium Country Australia to the UK All Devices My Question or Issue
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- Spotify Star
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Music
PlanPremiumCountryNetherlandsDeviceiphone 7Operating SystemiOS 10My Question or IssueHello,i can’t play some songs. They are gray and can’t click on the songs. On my laptop they said: “you must first accept the song on the mobile spotify app before y...
- Plan Premium Country Netherlands Device iphone 7 Operating System iOS 10 My Question or Issue Hello, i can’t play some songs. They are gray and can’t click on the songs. On my laptop they s...
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- Spotify Star
- 612 Views
- 9 replies
- 0 likes
- 612 Views
- 9 replies
- 0 likes
I can not afford the premium
I'm trying to pay the premium and used several and it does not work. Someone help me?
- I'm trying to pay the premium and used several and it does not work. Someone help me?
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
How can I cancel my account when I can't remember my login and password?I have tried all the support
How can I cancel my account when I can't remember my login and password? I have tried all the support suggestions, and none of them was sufficient to solve my problem. I spent several months paying for a account that I never used and doesn't exist an...
- How can I cancel my account when I can't remember my login and password? I have tried all the support suggestions, and none of them was sufficient to solve my problem. I spent several months paying f...
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- Spotify Star
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
Refund of mistaken family subscription
Is there any chance I can have arefund of the difference of between the standard premium account and family. I upgraded my student account to the wrong account.Please advise.
- Is there any chance I can have arefund of the difference of between the standard premium account and family. I upgraded my student account to the wrong account. Please advise.
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
business with multiple locations on the premises. anyway to link accounts under one?
So as the title says, our business has a few locations we would like to stream music to our tenants. we have our own office, we have a couple of communal co working areas that we would like to stream background music to while our clients work. Is it ...
- So as the title says, our business has a few locations we would like to stream music to our tenants. we have our own office, we have a couple of communal co working areas that we would like to stream...
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- Roadie
- 1099 Views
- 1 replies
- 0 likes
- 1099 Views
- 1 replies
- 0 likes
Solved!! Premium subscription
I already subscribed to premium and has a receipt thru my postpaid plan...but still i can't access
- I already subscribed to premium and has a receipt thru my postpaid plan...but still i can't access <Community Rock Star edit - removed payment info>
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Hulu Cancellation
I have Spotify Student Discount and I just added Hulu to that Discount hoping I would have no ads on Hulu. Since I do have ads on Hulu with the Spotify Student Discount I want to get rid of Hulu on my Spotify Student Discount, but still keep my Spoti...
- I have Spotify Student Discount and I just added Hulu to that Discount hoping I would have no ads on Hulu. Since I do have ads on Hulu with the Spotify Student Discount I want to get rid of Hulu on m...
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- Spotify Star
- 329 Views
- 1 replies
- 0 likes
- 329 Views
- 1 replies
- 0 likes
How to suscribe without credit card?
Hello! I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 100$ I only get to pay with credit card... which i don’t have....
- Hello! I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 10...
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- Spotify Star
- 1301 Views
- 5 replies
- 0 likes
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creditPaymentpaypalPremium
- 1301 Views
- 5 replies
- 0 likes
Late on payment. Family still has premium, but not me?
PlanFree/PremiumCountryUnited StatesDeviceLG V40 ThinQ / iPhone X / iPhone 6sOperating System My Question or IssueI've payed for monthly premium for years now, occasionally behind on payments due to poor timing, and recently I've started a family pla...
- Plan Free/Premium Country United States Device LG V40 ThinQ / iPhone X / iPhone 6s Operating System My Question or Issue I've payed for monthly premium for years now, ...
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- Casual Listener
- 270 Views
- 2 replies
- 0 likes
- 270 Views
- 2 replies
- 0 likes
Spotify charged me more for student account twice
Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my money back or get refund? I attached picture of my re...
- Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my mo...
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- Community Legend
- 657 Views
- 1 replies
- 1 likes
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PremiumStudentTWICE
- 657 Views
- 1 replies
- 1 likes
Superuser Contribution Premium features suddenly unavailable
PlanPremiumCountryBelgiumDeviceSamsung galaxy S10Operating SystemAndroidMy Question or IssueIve been spotify premium for years now, but since the day before yesterday all my downloads we're suddenly gone. I can still listen to whatever I want without...
- Plan Premium Country Belgium Device Samsung galaxy S10 Operating System Android My Question or Issue Ive been spotify premium for years now, but since the day before yesterday all my...
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- Spotify Legend
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo pagar mi plan
Llevo varios días intentando pagar mi plan familiar premium, he probado con varios medios y tarjetas y aún así no logro obtener mi planAyuda! :c
- Llevo varios días intentando pagar mi plan familiar premium, he probado con varios medios y tarjetas y aún así no logro obtener mi plan Ayuda! :c
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- Spotify Legend
- 503 Views
- 1 replies
- 0 likes
- 503 Views
- 1 replies
- 0 likes
Solved!! Paying someone else unwanted
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone is using my credit card to pay for their Spotify. I can’t stop their premium without ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Someone...
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- Casual Listener
- 703 Views
- 2 replies
- 1 likes
- 703 Views
- 2 replies
- 1 likes
Superuser Contribution Go To Hulu
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn your instructions to add Hulu to my Premium Spotify account, it states "Once you’re succes...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In your...
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- Spotify Legend
- 817 Views
- 4 replies
- 0 likes
- 817 Views
- 4 replies
- 0 likes
Spotify + Hulu- cancelling subscription
I've had the Spotify + Hulu plan for a while, but I have decided that I want to change the Hulu plan, so I have cancelled spotify premium. My question is about the cancellation. I cancelled my subscription with Spotify, but because my billing cycle g...
- I've had the Spotify + Hulu plan for a while, but I have decided that I want to change the Hulu plan, so I have cancelled spotify premium. My question is about the cancellation. I canc...
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- Spotify Star
- 1573 Views
- 1 replies
- 0 likes
- 1573 Views
- 1 replies
- 0 likes