Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
194810 Views
123 replies
12 likes
- 194810 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22172 Views
28 replies
4 likes
- 22172 Views
- 28 replies
- 4 likes
Credit card expiration date passed and missed payment
PlanPremium Family My Question or IssueHi, so I'm the admin of our Premium Family plan. Recently i saw the pop-up message "Your last payment didn't work" on the iOS app. I suspected it's because i forgot to update the expiration date of my credit car...
Plan Premium Family My Question or Issue Hi, so I'm the admin of our Premium Family plan. Recently i saw the pop-up message "Your last payment didn't work" on the iOS app. I suspected it's...
Roadie
2201 Views
1 replies
0 likes
- 2201 Views
- 1 replies
- 0 likes
Can't subscribe to premium
Hey guys, when I try subscribe to a family premium account I get a window where it says that I'm getting 3 Months for free. I already used my free 3 months a while ago, so logically I get a error message after the PayPal checkout. However when I clic...
Hey guys, when I try subscribe to a family premium account I get a window where it says that I'm getting 3 Months for free. I already used my free 3 months a while ago, so logically I get a ...
Roadie
2897 Views
3 replies
0 likes
- 2897 Views
- 3 replies
- 0 likes
Solved!! Is free Google mini offer still available?
Hello all, My wife has a premium account, and I thought I read somewhere that existing users can claim the free mini if they've never gotten one, does that mean that my wife technically should be able to do that? If so, how? If it's only for new user...
Hello all, My wife has a premium account, and I thought I read somewhere that existing users can claim the free mini if they've never gotten one, does that mean that my wife technicall...
Spotify Star
914 Views
1 replies
0 likes
Google Mini
- 914 Views
- 1 replies
- 0 likes
Hulu subscription canceled when I updated my billing info because my credit card was compromised
Can you reenable my subscription for HULU please?
Can you reenable my subscription for HULU please?
Spotify Star
1482 Views
7 replies
0 likes
- 1482 Views
- 7 replies
- 0 likes
Gift card bought from 7-Eleven is not working
PlanFreeCountryMalaysia Device(iPhone X) Operating System(iOS 13) My Question or Issue Hi, I bought the spotify gift card from 7 eleven, but it doesn't work and shows an error with message "Something went wrong. Try again, or get help." Check with 7-...
Plan Free Country Malaysia Device (iPhone X) Operating System (iOS 13) My Question or Issue Hi, I bought the spotify gift card from 7 eleven, but it ...
Spotify Star
2971 Views
5 replies
0 likes
- 2971 Views
- 5 replies
- 0 likes
Something went wrong. Try again or get help.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to take Spotify Premium Family 3 months trial. But after entering the OTP I am re...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am tr...
Spotify Star
1341 Views
3 replies
0 likes
- 1341 Views
- 3 replies
- 0 likes
Superuser Contribution Student Discount Already Redeemed
When I try to update my payment plan to student it says my offer has already been redeemed despite not letting me use the offer
When I try to update my payment plan to student it says my offer has already been redeemed despite not letting me use the offer
Spotify Legend
526 Views
1 replies
0 likes
- 526 Views
- 1 replies
- 0 likes
Superuser Contribution Premium family utan testperiod
Jag vill skaffa Premium Family men eftersom jag (tydligen) redan använt en testperiod så säger den att jag inte kan använda den igen, vilket är ok. Men vart hittar jag abonnemang UTAN testperioder?
Jag vill skaffa Premium Family men eftersom jag (tydligen) redan använt en testperiod så säger den att jag inte kan använda den igen, vilket är ok. Men vart hittar jag abonnemang UTAN testperio...
Spotify Legend
395 Views
1 replies
0 likes
- 395 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Hulu cancelled after payment details updated 01/04/2020
PlanPremiumCountryUSA My Question or IssueI was notified by Spotify yesterday (01/03/2020) that my payment was unable to be processed. My billing date is the 3rd of the month. My bank account had been over drafted due to a billing mistake by my insur...
Plan Premium Country USA My Question or Issue I was notified by Spotify yesterday (01/03/2020) that my payment was unable to be processed. My billing date is the 3rd of the month. My ban...
Spotify Legend
4202 Views
8 replies
2 likes
- 4202 Views
- 8 replies
- 2 likes
[All Platforms][Subscription] Canceling 6 month trail early - will it continue?
I have a 6 month premium trail. If i cancel early (revert to free account), will the trial continue for the remainder of the months? Thanks!
I have a 6 month premium trail. If i cancel early (revert to free account), will the trial continue for the remainder of the months? Thanks!
Spotify Star
635 Views
1 replies
0 likes
All Platforms
Subscription
- 635 Views
- 1 replies
- 0 likes
Hulu cancelled when I updated payment for Spotify
Plan - PremiumCountry - USA Device - Macbook Pro 2014 I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I went to Hulu, and instead of hooking me up to another series about aliens,...
Plan - Premium Country - USA Device - Macbook Pro 2014 I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I wen...
Spotify Star
532 Views
1 replies
0 likes
- 532 Views
- 1 replies
- 0 likes
Solved!! Google Home Mini For Students Promo Code Not Sent/Working?
PlanStudent Premium PlanCountryUnited States My Question or IssueHello, all, hopefully you can help me out. I'm having some issues in getting the free Google Home Mini available to Student Premium accounts, namely that I never received a discount cod...
Plan Student Premium Plan Country United States My Question or Issue Hello, all, hopefully you can help me out. I'm having some issues in getting the free Google Home Mi...
Composer
925 Views
3 replies
2 likes
- 925 Views
- 3 replies
- 2 likes
Superuser Contribution iade talebi
PlanPremiumCountryTürkiyeDevice(iPhone 7 Plus)Operating System(iOS 12, Windows 10,etc.) My Question or Issue spotify aile hesabına geçiş yapacağım için aşağıda belirttiğim makbuz bilgilerime istinaden spotify aboneliğim için kredi kartımdan çekilen t...
Plan Premium Country Türkiye Device (iPhone 7 Plus) Operating System (iOS 12, Windows 10,etc.) My Question or Issue spotify aile hesabına geçiş yapacağım için ...
Community Legend
1121 Views
2 replies
0 likes
fatura
iade
kredi kartı
- 1121 Views
- 2 replies
- 0 likes
Superuser Contribution Promo Code Google Home Mini
I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at chec...
I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the sto...
Spotify Legend
4828 Views
11 replies
1 likes
ghm
google
Google Home Mini
promo
- 4828 Views
- 11 replies
- 1 likes
Superuser Contribution How do i claim my Google mini?[US customer]
PlanPremiumCountryUS DeviceMac/IphoneOperating SystemMac My Question or IssueHey guys, I just signed up for an account with Spotify Premium and i am trying to claim my Google mini. Can someone please help me out here? When i try linking my Google and...
Plan Premium Country US Device Mac/Iphone Operating System Mac My Question or Issue Hey guys, I just signed up for an account with Spotify Premium and i am trying to...
Spotify Legend
1075 Views
7 replies
0 likes
- 1075 Views
- 7 replies
- 0 likes
spotify is attempting payment before monthly payment expires
Spoiler (Highlight to read) None of the below information is required.PlanPremiumCountryPhilippinesDeviceOppoOperating SystemAndroid My Question or IssueI have just paid last December 21, 2019 for monthly premium plan, but as early as December 30, 20...
None of the below information is required. Plan Premium Country Philippines Device Oppo Operating System Android My Question or Issue I have just paid last December 21, 2019...
Spotify Star
983 Views
4 replies
0 likes
- 983 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution Switched from private premium to family account - can i get a refund for the private premium?
Plan: PremiumCountry: Switzerland My Question or IssueHi, I recently switched from a premium account to a family account. The switch happend on the 25th of May, so on the same day that I got billed for the next month. Would it be possible to get this...
Plan: Premium Country: Switzerland My Question or Issue Hi, I recently switched from a premium account to a family account. The switch happend on the 25th of May, so on the same day ...
Community Legend
1122 Views
7 replies
0 likes
- 1122 Views
- 7 replies
- 0 likes
Superuser Contribution I cannot sign up for Premium because I have already used my 3m free trial - no other options!!
Hi. I am trying to sign up for Premium Family. Every time I try it says I have already used my 3m trial. This is true but it does not give me an option to sign up without using said trial. How can I sign up? PlanFree/PremiumCountry Device(iPhone 8, S...
Hi. I am trying to sign up for Premium Family. Every time I try it says I have already used my 3m trial. This is true but it does not give me an option to sign up without using said trial. How can I ...
Spotify Legend
937 Views
6 replies
0 likes
- 937 Views
- 6 replies
- 0 likes
Superuser Contribution Mobile Payment
The payment won't go through even though I have enough balance. PlanFree/PremiumCountryPhilippinesDeviceAsus M1 ProOperating SystemAndriod 9 My Question or Issue
The payment won't go through even though I have enough balance. Plan Free/Premium Country Philippines Device Asus M1 Pro Operating System Andriod 9 My Question or Issue &nbs...
Community Legend
411 Views
2 replies
0 likes
- 411 Views
- 2 replies
- 0 likes
Superuser Contribution First National Bank (South Africa) cards does not get accepted
PlanPremiumCountrySouth AfricaMy Question or IssueI recently got a new bank card and I tried to update my premium account with my new card details. Unfortunately, it does not seem to get accepted and this is not the first time it has happened. A lot ...
Plan Premium Country South Africa My Question or Issue I recently got a new bank card and I tried to update my premium account with my new card details. Unfortunately, it does not seem to get ac...
Spotify Legend
870 Views
1 replies
0 likes
- 870 Views
- 1 replies
- 0 likes