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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67682 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132804 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68615 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251662 Views
155 replies
13 likes
Bonjour, j’ai souscrit à un abonnement mais impossible de télécharger des musiques, je n’ai pas la fonctionnalité.
Bonjour, j’ai souscrit à un abonnement mais impossible de télécharger des musiques, je n’ai pas la fonctionnalité.
Community Legend
621 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
633 Views
1 replies
0 likes
Decidí suscribirme a premium, elegí el método de pago oxxo, imprimí el papel, fui a pagar ese mismo día, esperé los 3 días y aún tengo el plan spotify free y no el plan spotify premium. Envié un correo, me dieron algunas sugerencias ya realice varias...
Decidí suscribirme a premium, elegí el método de pago oxxo, imprimí el papel, fui a pagar ese mismo día, esperé los 3 días y aún tengo el plan spotify free y no el plan spotify premium. Envié ...
Moderator
1036 Views
1 replies
0 likes
PlanFamilial premiumCountryMexico Device(iPhone 11 pro) My Question or IssueI have a gift card issue: I bought a $600 mxn card in Mexico (document attached) and cannot add it to my account. The error shows that it is because in Family account you can...
Plan Familial premium Country Mexico Device (iPhone 11 pro) My Question or Issue I have a gift card issue: I bought a $600 mxn card in Mexico (document attached) and cannot add...
Spotify Star
1316 Views
1 replies
1 likes
PlanFree/PremiumCountryUSA My Question or IssueI've had the Spotify/Hulu bundle since it was first offered, and in late December 2019, due to financial hardship I was forced to forego my subscription payment, and it's been inactive since then. With i...
Plan Free/Premium Country USA My Question or Issue I've had the Spotify/Hulu bundle since it was first offered, and in late December 2019, due to financial hardship I was forced ...
Spotify Star
826 Views
1 replies
0 likes
I have a problem with my premium spotify account, my payment loss has expired and when I paid a problem occurred with my card which I do not understand, in fact I had to pay with another card, my doubt is when I can use again my mastercard to continu...
I have a problem with my premium spotify account, my payment loss has expired and when I paid a problem occurred with my card which I do not understand, in fact I had to pay with another card, my dou...
Spotify Legend
909 Views
1 replies
0 likes
Hello, I purchase my premium subscription at February 12th 2020, everything is normal, i enjoyed all premiuk feature without any problem But now February 14th 2020, i lost it. Without any announcement. I attach some screenshot from email (on bahasa) ...
Hello, I purchase my premium subscription at February 12th 2020, everything is normal, i enjoyed all premiuk feature without any problem But now February 14th 2020, i lost it. W...
Spotify Star
2154 Views
6 replies
0 likes
Paraguay Tengo problema para usar mi cuenta premium. Desde el 28 de enero del 2020 solicité mi cuenta premium y hasta ayer me funcionaba. Hoy no ya no puedo utilizarla, cambió la cuenta a “free” y no he recibido ningún email de advertencia sobre esto...
Paraguay Tengo problema para usar mi cuenta premium. Desde el 28 de enero del 2020 solicité mi cuenta premium y hasta ayer me funcionaba. Hoy no ya no puedo utilizarla, cambió la cuenta a “free” y ...
Community Legend
669 Views
1 replies
0 likes
PlanFree/PremiumCountry. Uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country. Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nb...
Spotify Legend
1006 Views
3 replies
0 likes
Türkiye Samsung Galaxy Fun EditionYaklaşık 4 gündür öğrenci premium üyeliğe tekrar geçmek için çalışıyorum. Fakat bir türlü ödeme yapamadım. Ödeme yapılacak kartı kontrol ettim, farklı internet tarayıcıları denedim ama malesef yine aynı sıkıntı ile k...
Türkiye Samsung Galaxy Fun Edition Yaklaşık 4 gündür öğrenci premium üyeliğe tekrar geçmek için çalışıyorum. Fakat bir türlü ödeme yapamadım. Ödeme yapılacak kartı kontrol ettim, fark...
Community Legend
1497 Views
1 replies
0 likes
Eu tenho Conta Premium Universitária mas na fatura do meu cartão de crédito consta cobrado valor de Conta Premium comum. Como faço pra ter a diferença estornada?
Eu tenho Conta Premium Universitária mas na fatura do meu cartão de crédito consta cobrado valor de Conta Premium comum. Como faço pra ter a diferença estornada?
Community Legend
521 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceMeizu 15Operating SystemAndroid 7.1.1 My Question or IssueHello, I have a herring problem! I moved to live in another country, and faced the problem that I can not change the payment card to another, the one that I now u...
Plan Premium Country Poland Device Meizu 15 Operating System Android 7.1.1 My Question or Issue Hello, I have a herring problem! I moved to live in another country, and faced the pro...
Spotify Star
1018 Views
1 replies
0 likes
ArgentinaBuenas, hace unas semanas, spotify me comenzó a decir que si no actualizaba el método de pago, el premium serio caducado, lo que no le di importancia por que todos los meses vengo pagando de forma correcta. Hace unos 2 días me aparece " prem...
Argentina Buenas, hace unas semanas, spotify me comenzó a decir que si no actualizaba el método de pago, el premium serio caducado, lo que no le di importancia por que todos los meses vengo pagando ...
Community Legend
859 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceI used my windows 10 laptopOperating SystemWindows 10 My Question or IssueHello,I've tried for hours to find solutions on here and opened many links and followed advice that was already shared. But nothing seems to be wo...
Plan Free/Premium Country Device I used my windows 10 laptop Operating System Windows 10 My Question or Issue Hello, I've tried for hours to find solutions on here and opened...
Spotify Legend
749 Views
1 replies
0 likes
Bonjour la communauté ! J'ai un compte premium payé mensuellement depuis plusieurs années (France). Ayant changé de carte, le dernier paiement n'a pas fonctionné. J'ai donc actualisé mes coordonnées bancaires et bien que ce soit toujours indiqué "Pai...
Bonjour la communauté ! J'ai un compte premium payé mensuellement depuis plusieurs années (France). Ayant changé de carte, le dernier paiement n'a pas fonctionné. J'ai donc actualisé mes coo...
Community Legend
7631 Views
1 replies
0 likes
Pedí una prueba de 60 días gratis, leí los términos y condiciones y decía que no se me cobraría nada hasta terminar el periodo de prueba que es el 04-06-2019 y se me hizo un cargo en mi tarjeta de suscripción premium el mismo día que hice mi cuenta y...
Pedí una prueba de 60 días gratis, leí los términos y condiciones y decía que no se me cobraría nada hasta terminar el periodo de prueba que es el 04-06-2019 y se me hizo un cargo en mi tarjeta de su...
Spotify Legend
3502 Views
3 replies
0 likes
hello, why didn't I get a 3 month free premium? it was written that when I buy for a month I get 3 months free ...
hello, why didn't I get a 3 month free premium? it was written that when I buy for a month I get 3 months free ...
Spotify Star
1272 Views
3 replies
0 likes
PlanPremiumCountryColombiaDeviceiPhone 8 Plus Hey! I'm not sure if I can post payment issues here, but I couldn't find any other item.Well, I have the following problem: Recently, I cancelled my credit card and got another one, so I tried to change m...
Plan Premium Country Colombia Device iPhone 8 Plus Hey! I'm not sure if I can post payment issues here, but I couldn't find any other item. Well, I have the following problem: Recently...
Spotify Star
520 Views
1 replies
0 likes
My Question or Issue I bought a 3 month membership yesterday in Los Angeles CA and when I was redeeming the code it told me it couldn’t redeem it so I called and the lady told me it’s ready to be activated but theirs a issue with the PIN ID because I...
My Question or Issue I bought a 3 month membership yesterday in Los Angeles CA and when I was redeeming the code it told me it couldn’t redeem it so I called and the lady told me it’s ready ...
Spotify Star
535 Views
1 replies
0 likes
Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mail itself comes from a sender named "no-reply (at) i...
Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mai...
Community Legend
1079 Views
1 replies
0 likes
