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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71247 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134956 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74059 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257960 Views
156 replies
13 likes
My family account changed to free account. I pay money in 16 February 2020. Please find a solution, I’m waiting for your answer. Also I didn’t take a payment bill in 16 February 2020 Payment Code: Thanks.. Plan Premium Country Turkey Device (iPhone ...
My family account changed to free account. I pay money in 16 February 2020. Please find a solution, I’m waiting for your answer. Also I didn’t take a payment bill in 16 February 2020 Payment Code...
Roadie
1052 Views
1 replies
0 likes
Seriously, How hard is it to set up an option for Debt/Credit card? I now literally have to go out of my way to purchase this silly prepaid debt card to be able to purchase your 6 month plan, where I might as well instead purchase your gift card. Thi...
Seriously, How hard is it to set up an option for Debt/Credit card? I now literally have to go out of my way to purchase this silly prepaid debt card to be able to purchase your 6 month plan, where I...
Spotify Legend
393 Views
1 replies
0 likes
Hello, my problem is that I enter my card details to pay the premium plan, and my sale that an error occurred
Hello, my problem is that I enter my card details to pay the premium plan, and my sale that an error occurred
Moderator
828 Views
3 replies
0 likes
Hi,When trying to buy premium I get a message saying I am not eligible for that subscription. Family and Student are fine though.My previous subscription was an one cost annual plan (ie not paying per month). Now I cannot get back to premium. PlanFre...
Hi, When trying to buy premium I get a message saying I am not eligible for that subscription. Family and Student are fine though. My previous subscription was an one cost annual plan (ie not payin...
Moderator
879 Views
3 replies
0 likes
Hi I've been a premium subscriber for a long time and have been on yearly plans for the last two years. That plan ended today and yearly plans seem to no longer be available. However, the standard monthly plan comes with Headspace which I am not inte...
Hi I've been a premium subscriber for a long time and have been on yearly plans for the last two years. That plan ended today and yearly plans seem to no longer be available. However, the st...
Spotify Legend
896 Views
3 replies
0 likes
Hi, I am trying to subscribe to the Premium plan from India. I have tried using two different visa debit card and the payment doesnt go through. I get an error message saying something went wrong please try again later. How to resolve this? I have tr...
Hi, I am trying to subscribe to the Premium plan from India. I have tried using two different visa debit card and the payment doesnt go through. I get an error message saying something...
Spotify Legend
726 Views
1 replies
0 likes
PlanFreeCountryTurkeyDevice(Samsung Galaxy A8, PC Windows 10Operating System(Android Oreo, Windows 10,etc.) My Question or Issue2 3 months ago, I was using premium with my mobile payment, I canceled, when I want to subscribe again, it gives this erro...
Plan Free Country Turkey Device (Samsung Galaxy A8, PC Windows 10 Operating System (Android Oreo, Windows 10,etc.) My Question or Issue 2 3 months ago, I was using premium with ...
Spotify Legend
452 Views
1 replies
0 likes
hallo ihr Lieben.ich habe ein Problem mit der Bezahlung. Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen. Kann mir bitte jemand helfen? Habe ich die 10€ jetzt umsons...
hallo ihr Lieben. ich habe ein Problem mit der Bezahlung. Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen....
Community Legend
626 Views
2 replies
0 likes
PlanPremiumCountryGermany My Question or IssueHey there, I have a very specific issue at hand/request to make and if you guys were able to make something work for us, it would be immensely appreciated. Anyway, I read the community threads on how gift...
Plan Premium Country Germany My Question or Issue Hey there, I have a very specific issue at hand/request to make and if you guys were able to make something work for us, it would be imm...
Community Legend
878 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
780 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe have premium for family and also paid for it this month (february 8th), but somehow we now...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We have...
Community Legend
841 Views
1 replies
0 likes
PlanFree, but was buying premiumCountryIndiaDeviceMotorola G5S+Operating SystemAndroid Oreo My Question or IssueI was just buying Spotify Premium with the students' discount. The SheerID verification was complete and I proceeded to pay. I paid with a...
Plan Free, but was buying premium Country India Device Motorola G5S+ Operating System Android Oreo My Question or Issue I was just buying Spotify Premium with the students' disc...
Community Legend
1366 Views
2 replies
0 likes
PlanPremium Family & Premium StudentCountryRomania My Question or IssueHello there!Community request 1 Community request 2 ...As you can see, there were multiple request for these premium plans going as far as almost 2 years ago. There were promises,...
Plan Premium Family & Premium Student Country Romania My Question or Issue Hello there! Community request 1 Community request 2 ... As you can see, there were multipl...
Spotify Star
1011 Views
1 replies
0 likes
PlanPremium -> FamilyCountryBelgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (Belgium) isn't allowed to pay thourgh credit card (VISA or Mastercard)... I'm ...
Plan Premium -> Family Country Belgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (...
Spotify Star
629 Views
1 replies
0 likes
So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported country. Im fed up with using tweaked apps on a dif...
So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported ...
Spotify Star
2191 Views
1 replies
1 likes
My Question or IssueI don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spotify-Hulu bundle but that only includes the Hulu with...
My Question or Issue I don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spo...
Spotify Star
4244 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceRedmi 7System operationAndroid 9My question or problemThis morning, I received a message from my bank saying that Spotify Premium has been activated in my account. I have two accounts on Spotify, I signed in to both acco...
Plan Premium Country Brazil Device Redmi 7 System operation Android 9 My question or problem This morning, I received a message from my bank saying that Spotify Premium has been acti...
Community Legend
829 Views
3 replies
0 likes
PlanPremiumCountryMexicoDevice Samsung Galaxy S8+My Question or IssueI bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline mode it tells me that I only have 29 days left so that I have to connect to the...
Plan Premium Country Mexico Device Samsung Galaxy S8+ My Question or Issue I bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline m...
Community Legend
411 Views
1 replies
0 likes
nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
Spotify Legend
1219 Views
2 replies
0 likes
My Question or Issuei didnt have a spotify account, and i got charged somehow....is there anyway i can get my money back or at least cancel the subscription? i dont know what email or anything the card is attached to that has a spotify.
My Question or Issue i didnt have a spotify account, and i got charged somehow....is there anyway i can get my money back or at least cancel the subscription? i dont know what email or anything the ...
Community Legend
794 Views
3 replies
0 likes
