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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132078 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66486 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248623 Views
152 replies
13 likes
Pedí una prueba de 60 días gratis, leí los términos y condiciones y decía que no se me cobraría nada hasta terminar el periodo de prueba que es el 04-06-2019 y se me hizo un cargo en mi tarjeta de suscripción premium el mismo día que hice mi cuenta y...
Pedí una prueba de 60 días gratis, leí los términos y condiciones y decía que no se me cobraría nada hasta terminar el periodo de prueba que es el 04-06-2019 y se me hizo un cargo en mi tarjeta de su...
Spotify Legend
3495 Views
3 replies
0 likes
hello, why didn't I get a 3 month free premium? it was written that when I buy for a month I get 3 months free ...
hello, why didn't I get a 3 month free premium? it was written that when I buy for a month I get 3 months free ...
Spotify Star
1257 Views
3 replies
0 likes
PlanPremiumCountryColombiaDeviceiPhone 8 Plus Hey! I'm not sure if I can post payment issues here, but I couldn't find any other item.Well, I have the following problem: Recently, I cancelled my credit card and got another one, so I tried to change m...
Plan Premium Country Colombia Device iPhone 8 Plus Hey! I'm not sure if I can post payment issues here, but I couldn't find any other item. Well, I have the following problem: Recently...
Spotify Star
513 Views
1 replies
0 likes
My Question or Issue I bought a 3 month membership yesterday in Los Angeles CA and when I was redeeming the code it told me it couldn’t redeem it so I called and the lady told me it’s ready to be activated but theirs a issue with the PIN ID because I...
My Question or Issue I bought a 3 month membership yesterday in Los Angeles CA and when I was redeeming the code it told me it couldn’t redeem it so I called and the lady told me it’s ready ...
Spotify Star
530 Views
1 replies
0 likes
Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mail itself comes from a sender named "no-reply (at) i...
Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mai...
Community Legend
1067 Views
1 replies
0 likes
olá,mudei a forma de pagamento para boleto e gostaria de saber se irá chegar por email ou terei q gerar um todo mês pq o primeiro n chegou
olá,mudei a forma de pagamento para boleto e gostaria de saber se irá chegar por email ou terei q gerar um todo mês pq o primeiro n chegou
Spotify Star
834 Views
1 replies
0 likes
PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueWhy do I have to listen to aggressive political ads when I pay a premium account. You angry me today !!!Political advertisements of SMER and VLAST Today 7:30 (CET) twice...
Plan Premium Country Slovakia Device PC Operating System Windows 10 My Question or Issue Why do I have to listen to aggressive political ads when I pay a premium account. You angry m...
Spotify Star
726 Views
3 replies
0 likes
PlanFreeCountryNetherlandsDeviceSamsungGalaxy 7Operating SystemAndroid Oreo My Question or IssueCan't get 3 months free
Plan Free Country Netherlands Device SamsungGalaxy 7 Operating System Android Oreo My Question or Issue Can't get 3 months free
Community Legend
437 Views
1 replies
0 likes
Hola buen día, he intentado pagar mi cuenta Premium con mi tarjeta de crédito habitual y no me deja, intente con otra tarjeta y tampoco me es posible, alguien me puede ayudar, saludos que tengan un buen día
Hola buen día, he intentado pagar mi cuenta Premium con mi tarjeta de crédito habitual y no me deja, intente con otra tarjeta y tampoco me es posible, alguien me puede ayudar, saludos q...
Moderator
927 Views
3 replies
0 likes
PlanFreeCountryQatarDeviceiPhone x and Alienware laptop I bought a Spotify gift card 10 dollar (us) from my local provider of technology and gift cards, when I tried redeeming it, it didn't work and said: Something went wrong. Try again, or get help....
Plan Free Country Qatar Device iPhone x and Alienware laptop I bought a Spotify gift card 10 dollar (us) from my local provider of technology and gift cards, when I tried...
Spotify Legend
1506 Views
3 replies
0 likes
PlanPremiumCountryPolandDeviceMI 8 LITEOperating SystemAndroid My Question or IssueI wanted to switch my premium plan to duo but like 3 days ago i payed for my normal premium.I was wondering that if i switch to duo will the remaining days be upgraded...
Plan Premium Country Poland Device MI 8 LITE Operating System Android My Question or Issue I wanted to switch my premium plan to duo but like 3 days ago i payed for my normal premium...
Spotify Star
424 Views
1 replies
0 likes
PlanPremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I subscribed to the premium plan but did not receive the 3 month offer. How can I rec...
Plan Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I ...
Spotify Star
764 Views
3 replies
0 likes
When I first got Spotify I got a free 30 day trial on premium, the thing is, it never gave me offline listening. It been 2 weeks since I’ve had my free trial and I’m really annoyed now because I can’t skip songs that I don’t want and I can’t play son...
When I first got Spotify I got a free 30 day trial on premium, the thing is, it never gave me offline listening. It been 2 weeks since I’ve had my free trial and I’m really annoyed now because I can’...
Community Legend
557 Views
1 replies
0 likes
I had paid for Premium access yesterday and 119 got deducted from my account. But I havent received any intimation from Spotify in email or in the app or web profile. Now I have bought Family access and I would like that amount to be refunded irrespe...
I had paid for Premium access yesterday and 119 got deducted from my account. But I havent received any intimation from Spotify in email or in the app or web profile. Now I have bought Family access ...
Spotify Legend
1139 Views
1 replies
0 likes
Hello everybody, i have an issue. I am from Germany but life an study in Austria. I wanted to create a Spotify Premium Student Account. My Austrian Student Identity already got verified. Problem now is, that i can't finish because my German Mastercar...
Hello everybody, i have an issue. I am from Germany but life an study in Austria. I wanted to create a Spotify Premium Student Account. My Austrian Student Identity already got verified. Pro...
Spotify Star
415 Views
1 replies
0 likes
I've paid my subscription and when i open spotify they still ask me to pay it , can you help me with that ?
I've paid my subscription and when i open spotify they still ask me to pay it , can you help me with that ?
Community Legend
807 Views
1 replies
0 likes
I had to change my credit card, I have a premium account but when I try to update the payment information it does not give me the option of continuing with Premium account of 10$ a month, I can only buy Premium Family account, which I have no use for...
I had to change my credit card, I have a premium account but when I try to update the payment information it does not give me the option of continuing with Premium account of 10$ a month, I can...
Spotify Legend
554 Views
4 replies
0 likes
I really really need help. :((
I really really need help. :((
Community Legend
487 Views
2 replies
0 likes
PlanPremiumCountryPortugalMy Question or IssueI have tried to update my payment method, in incognito page inclusive. It still fails always.
Plan Premium Country Portugal My Question or Issue I have tried to update my payment method, in incognito page inclusive. It still fails always.
Spotify Legend
489 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada My Question or IssueIm trying to redeem my 10 dollar spotify gift card and it does not let me please help fix it as i need my music plzzzzzzzzzzzzzzzzzzzzzzzzz
Plan Free/Premium Country Canada My Question or Issue Im trying to redeem my 10 dollar spotify gift card and it does not let me please help fix it as i need my music plzzzzzzzzzz...
Community Legend
2575 Views
10 replies
0 likes
