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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I have Spotify Premium for Family, but when I go to my account page, I don't see any way to activate Hulu. Alternately, does anyone know how to get into direct contact with Spotify support? Because I can’t find anything.
Hello spotify my account was automatically changed from premium to family without my knowledge or consent. I have not shared my information with anyone. I only find out after I have to update my payment. can you please explain the reason for this?Pla...
Have Premium Version on Mac. Only get Free Version access on Iphone App. Help! What do I have to do to see my premium trial membership on Iphone?
Just started a free trial and it’s not allowing me to use the features of the free trial. Also when checking my account it states I only have Spotify Free not premium?
Hi i would like to know. if i could get a family plan with hulu.
I used to have a Spotify premium subscription. It ended back in July of 2017. On my account right now it says I have a free subscription, but I have been continually charged $9.99/mo since the subscription ended. It doesn’t even show up in my Apple s...
PlanFree/PremiumCountryNetherlandsDeviceHuawei mate 10 liteOperating SystemAndroid My Question or IssueHello, I started a free 30 days trial about 2 weeks ago but yesterday when i opened spotify i went to the login page.After loging in to my account ...
I signed up for a free trial and to get Spotify premium from the app but when I went on to safari the Spotify webpage had my girlfriend logged in so when I went to enter the information she got the free trial. We canceled the subscription already but...
I am trying to cancel my premium account via the button in the accounts page which points to the url https://www.spotify.com/us/account/subscription/change/intent/?target=free. Everytime I try this I get an error "Oops! Something went wrong, please t...
PlanFree/PremiumCountry FranceDeviceLG G6Operating SystAndroid My Question or Issue How can i receive detailed bills ? I need bills with my name inside to give to my company because it refund me part of my subscription.
So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards)...
Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium" plan again (for one year!). No option to communicate wi...
I can't make a subscription because I am from Portugal?? Neither by credit card or PayPal??
After I made the below post I have checked my bank frequently, and after over 48 hours the payment is still pending and my money has not been refunded.Hello,So, I believe I have been wrongly charged for Spotify premium.I went onto the student Spotify...
I just recieved an email to renew my Spotify Premium for Students + Hulu account. But the payment keeps failing and it says click help and that takes me to a 404 page. I tried another card. I know it is not an issue with either card. Not sure how to ...
My premium subscription expired in January, and in the beginning of this month, 99 DKK was withdrawed from my card (I use to pay 129 DKK), even though I had no subscription whatsoever, on any account.
Buenas noches, el dia de hoy me toca renovar mi cuenta premium, y decidi entrar al plan universitario, pero 1- No se si mi universidad esta afiliada para recibir el descuento.2- Al poner mi numero de tarjeta bancaria no me permite acceder al pago, os...
Hi.I use a Samsung Galaxy Xcover 4 and reside in Norway.On the 16th Oktober 2018 I created my account and signed up immediately for Premium, which then commenced the 30 day Premium trial period. The next day I logged off my account and could not reme...
Good Afternoon. My brother send me an invitation to join a Familiar Premium plan.After a few times trying register on that, Spotify shows the message "You can't get on this Premium Familiar Plan".Does someone can help me??
Quiero comentar que mes a mes de mi cuenta familiar premium elimina a mi familia de la suscripcion y al volver a querer ingresarlos pide una cuenta nueva de mail por lo que mi duda es por que los saca ya que no podemos estar creando mes a mes correos