Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 98469 Views
- 63 replies
- 8 likes
- 98469 Views
- 63 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 12526 Views
- 24 replies
- 2 likes
- 12526 Views
- 24 replies
- 2 likes
Superuser Contribution Spofiy are still taking payments when it says spotify free
My Question Spoify are still taking payments from my bank even though when i log in my page it says spotify free that i have no subscription then it says that maybe its under another account but i only have 1 spofiy account how do i get them to stop ...
- My Question Spoify are still taking payments from my bank even though when i log in my page it says spotify free that i have no subscription then it says that maybe its under another...
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- Spotify Star
- 2017 Views
- 8 replies
- 1 likes
- 2017 Views
- 8 replies
- 1 likes
Facebook email issue
I haven't used spotify in years but with hulu being tacked on, & netflix raisning prices, Disney coming out this year & so on, I thought I'd go ahead & get in on the deal. Well, it still links back to an email address I really don't use. I created my...
- I haven't used spotify in years but with hulu being tacked on, & netflix raisning prices, Disney coming out this year & so on, I thought I'd go ahead & get in on the deal. Well, it still ...
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- Spotify Star
- 442 Views
- 1 replies
- 0 likes
- 442 Views
- 1 replies
- 0 likes
Trouble re-subscribing to Premium since changing country
I was previously using Spotify Premium as part of a family account subscription in the UK. I wasn't the main member so wasn't the one handling the payment. I've now moved to South Africa and so have removed myself from the UK family plan as I want to...
- I was previously using Spotify Premium as part of a family account subscription in the UK. I wasn't the main member so wasn't the one handling the payment. I've now moved to South Africa and so have ...
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- Spotify Star
- 432 Views
- 1 replies
- 0 likes
- 432 Views
- 1 replies
- 0 likes
Cancelling subscription
I signed up for spotify premium but I have the 3p day free trial. I want to cancel it but when I followed the instructions of the website it kept taking me to the page to sign up to premium. On my account it says if I dont cancel before 10th June I w...
- I signed up for spotify premium but I have the 3p day free trial. I want to cancel it but when I followed the instructions of the website it kept taking me to the page to sign up to premium. On my ac...
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- Spotify Star
- 442 Views
- 1 replies
- 0 likes
- 442 Views
- 1 replies
- 0 likes
Switch Premium from Facebook to new account
I had a premium amount through Facebook, but I deleted Facebook last month. I'm still getting charged for my premium Facebook account, but I cannot access it to cancel/switch it to my new account.
- I had a premium amount through Facebook, but I deleted Facebook last month. I'm still getting charged for my premium Facebook account, but I cannot access it to cancel/switch it to my new account.
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- Roadie
- 515 Views
- 1 replies
- 0 likes
- 515 Views
- 1 replies
- 0 likes
can’t pay for premium with anything other than paysafe
i want to buy 1 month of spotify premium, but the only option to pay is with paysafe. i don’t have paysafe, i just want to use a card or paypal.
- i want to buy 1 month of spotify premium, but the only option to pay is with paysafe. i don’t have paysafe, i just want to use a card or paypal.
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- Roadie
- 765 Views
- 1 replies
- 0 likes
- 765 Views
- 1 replies
- 0 likes
Superuser Contribution I've been charged and ive not used it since
Hello. I have been a spotify user for 4 months know but i don't listen to music that often anymore, I forgot to cancel my subscription and got charged 10 british pounds for the premium plan. I haven't used spotify at all so please could i get refunde...
- Hello. I have been a spotify user for 4 months know but i don't listen to music that often anymore, I forgot to cancel my subscription and got charged 10 british pounds for the premium plan. I haven'...
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- Spotify Legend
- 546 Views
- 3 replies
- 0 likes
- 546 Views
- 3 replies
- 0 likes
Recovery account
Hi there, I had a problem with my payment, my credit card not working anymore but I have a new one, Spotify cancel my account and they didn’t recognise my name and sand me email with a link but I don’t have option to change card details. My last paym...
- Hi there, I had a problem with my payment, my credit card not working anymore but I have a new one, Spotify cancel my account and they didn’t recognise my name and sand me email with a link but I don...
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- Roadie
- 704 Views
- 1 replies
- 0 likes
- 704 Views
- 1 replies
- 0 likes
Premium duo security flaw
PlanPremium duoCountryChile Today i had a serious security problem. I'm from Chile and i have the premium duo new plan, and a random dude kicked out my sister from the plan and put himself in her place like nothing. I banned him quickly and restored ...
- Plan Premium duo Country Chile Today i had a serious security problem. I'm from Chile and i have the premium duo new plan, and a random dude kicked out my sister from the plan and put him...
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- Roadie
- 723 Views
- 1 replies
- 0 likes
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DuoPremium
- 723 Views
- 1 replies
- 0 likes
Spotify Gift Card
Plan:I unsubscribed the premium plan and now it's on free trial untill 5/12/2019 MYTCountry:Malaysia Device:Personal ComputerOperating System:Windows 10 PRO My Question or Issue:I've bought a Spotify redeem code from nearest store then I tried to red...
- Plan: I unsubscribed the premium plan and now it's on free trial untill 5/12/2019 MYT Country: Malaysia Device: Personal Computer Operating System: Windows 10 PRO My Question ...
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- Community Legend
- 479 Views
- 1 replies
- 0 likes
- 479 Views
- 1 replies
- 0 likes
Unsubsciption from premium family account
CountryHungaryMy Question or IssueI would like to unsubscribe from premium family account. After fallowing the required steps (entering the payment and subscripion section, unsubscription from premium to free, filling the forms) both before and after...
- Country Hungary My Question or Issue I would like to unsubscribe from premium family account. After fallowing the required steps (entering the payment and subscripion section, unsubscription from ...
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- Spotify Star
- 772 Views
- 3 replies
- 0 likes
- 772 Views
- 3 replies
- 0 likes
Adding a member to my family plan not working
I'm trying to add my brother (who lives in the same household, connected to the same wifi) to the family plan I signed up for. I have entered every iteration of our address to no avail, it keeps on telling me "You are unable to join this Family Plan....
- I'm trying to add my brother (who lives in the same household, connected to the same wifi) to the family plan I signed up for. I have entered every iteration of our address to no avail, it keeps on t...
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- Spotify Star
- 588 Views
- 1 replies
- 0 likes
- 588 Views
- 1 replies
- 0 likes
Superuser Contribution Billing date changed... again...
This is the 2nd time I have had this issue, last time Spotify told me to eff myself and kept my money. Now it has happened a second time and I am sick of being scammed. After a break from spotify I came back and started a premium account on Apr 17th,...
- This is the 2nd time I have had this issue, last time Spotify told me to eff myself and kept my money. Now it has happened a second time and I am sick of being scammed. After a break from sp...
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- Spotify Legend
- 1079 Views
- 3 replies
- 0 likes
- 1079 Views
- 3 replies
- 0 likes
502 Bad Gateway when trying to link my hulu account to Spotify premium
I would like to take advantage of the free hulu with Spotify premium that I'm already paying for, but clicking the link to connect my two accounts generates a 502 Bad Gateway screen. Anyone know how to fix this?
- I would like to take advantage of the free hulu with Spotify premium that I'm already paying for, but clicking the link to connect my two accounts generates a 502 Bad Gateway screen. Anyone know how ...
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- Spotify Star
- 923 Views
- 1 replies
- 0 likes
- 923 Views
- 1 replies
- 0 likes
does it give you the option to upgrade your hulu subscription to ad-free with this new spotify-hulu?
I'd love to cancel my pandora account and switch to Spotify, the new deal with Hulu is awesome, but I cannot STAND ads in Hulu, and it causes it to freeze allllll the time, so I really can't switch to this plan if the only option is to tolerate an ad...
- I'd love to cancel my pandora account and switch to Spotify, the new deal with Hulu is awesome, but I cannot STAND ads in Hulu, and it causes it to freeze allllll the time, so I really can't switch t...
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- Spotify Star
- 780 Views
- 1 replies
- 0 likes
- 780 Views
- 1 replies
- 0 likes
No Option For Premium Family Plan
PlanFree/Premium Family My Question or IssueThis morning when the owner of my Spotify Family Plan was trying to pay, there was no option for the Premium Family Plan. And now the rest of the family doesn't have Premium.
- Plan Free/Premium Family My Question or Issue This morning when the owner of my Spotify Family Plan was trying to pay, there was no option for the Premium Family Plan. And now the rest of ...
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- Spotify Star
- 437 Views
- 1 replies
- 0 likes
- 437 Views
- 1 replies
- 0 likes
Premium
PlanFree/PremiumCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 10 My Question or IssueI just downloaded the Spotify app on my phone but it says the premium version can’t be bought in this app. Why is that?
- Plan Free/Premium Country United Kingdom Device iPhone 7 Operating System iOS 10 My Question or Issue I just downloaded the Spotify app on my phone but it says the premium vers...
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- Spotify Star
- 408 Views
- 1 replies
- 0 likes
- 408 Views
- 1 replies
- 0 likes
Solved!! Hulu offer & Your Services won't work
I saw this in a thread that has been dormant for a month now. I keep getting e-mails about getting Hulu with my Spotify subscription. But everytime, it would take me to "account overview" instead of "your services" like the link shows, even when you ...
- I saw this in a thread that has been dormant for a month now. I keep getting e-mails about getting Hulu with my Spotify subscription. But everytime, it would take me to "account overview" instead of ...
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- Regular
- 1026 Views
- 7 replies
- 0 likes
- 1026 Views
- 7 replies
- 0 likes
Spotify (trial) premium payment problem
PlanSpotify (Trial) PremiumCountryNetherlands My Question or IssueI've just made an account and bought spotify premium. It said that you could also have a premium trial for 30days for just €0,01 and after that you monthly pay an amount of €10. So wha...
- Plan Spotify (Trial) Premium Country Netherlands My Question or Issue I've just made an account and bought spotify premium. It said that you could also have a premium trial for 30days fo...
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- Not applicable
- 775 Views
- 1 replies
- 0 likes
- 775 Views
- 1 replies
- 0 likes
I've paid for the monthly coute already and the charge me again the same month. What can I do?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Community Legend
- 658 Views
- 1 replies
- 0 likes
- 658 Views
- 1 replies
- 0 likes