Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 97927 Views
- 63 replies
- 8 likes
- 97927 Views
- 63 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 12433 Views
- 24 replies
- 2 likes
- 12433 Views
- 24 replies
- 2 likes
Spotify Gift Card
Plan:I unsubscribed the premium plan and now it's on free trial untill 5/12/2019 MYTCountry:Malaysia Device:Personal ComputerOperating System:Windows 10 PRO My Question or Issue:I've bought a Spotify redeem code from nearest store then I tried to red...
- Plan: I unsubscribed the premium plan and now it's on free trial untill 5/12/2019 MYT Country: Malaysia Device: Personal Computer Operating System: Windows 10 PRO My Question ...
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- Community Legend
- 478 Views
- 1 replies
- 0 likes
- 478 Views
- 1 replies
- 0 likes
Unsubsciption from premium family account
CountryHungaryMy Question or IssueI would like to unsubscribe from premium family account. After fallowing the required steps (entering the payment and subscripion section, unsubscription from premium to free, filling the forms) both before and after...
- Country Hungary My Question or Issue I would like to unsubscribe from premium family account. After fallowing the required steps (entering the payment and subscripion section, unsubscription from ...
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- Spotify Star
- 772 Views
- 3 replies
- 0 likes
- 772 Views
- 3 replies
- 0 likes
Adding a member to my family plan not working
I'm trying to add my brother (who lives in the same household, connected to the same wifi) to the family plan I signed up for. I have entered every iteration of our address to no avail, it keeps on telling me "You are unable to join this Family Plan....
- I'm trying to add my brother (who lives in the same household, connected to the same wifi) to the family plan I signed up for. I have entered every iteration of our address to no avail, it keeps on t...
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- Spotify Star
- 588 Views
- 1 replies
- 0 likes
- 588 Views
- 1 replies
- 0 likes
Superuser Contribution Billing date changed... again...
This is the 2nd time I have had this issue, last time Spotify told me to eff myself and kept my money. Now it has happened a second time and I am sick of being scammed. After a break from spotify I came back and started a premium account on Apr 17th,...
- This is the 2nd time I have had this issue, last time Spotify told me to eff myself and kept my money. Now it has happened a second time and I am sick of being scammed. After a break from sp...
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- Spotify Legend
- 1079 Views
- 3 replies
- 0 likes
- 1079 Views
- 3 replies
- 0 likes
502 Bad Gateway when trying to link my hulu account to Spotify premium
I would like to take advantage of the free hulu with Spotify premium that I'm already paying for, but clicking the link to connect my two accounts generates a 502 Bad Gateway screen. Anyone know how to fix this?
- I would like to take advantage of the free hulu with Spotify premium that I'm already paying for, but clicking the link to connect my two accounts generates a 502 Bad Gateway screen. Anyone know how ...
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- Spotify Star
- 923 Views
- 1 replies
- 0 likes
- 923 Views
- 1 replies
- 0 likes
does it give you the option to upgrade your hulu subscription to ad-free with this new spotify-hulu?
I'd love to cancel my pandora account and switch to Spotify, the new deal with Hulu is awesome, but I cannot STAND ads in Hulu, and it causes it to freeze allllll the time, so I really can't switch to this plan if the only option is to tolerate an ad...
- I'd love to cancel my pandora account and switch to Spotify, the new deal with Hulu is awesome, but I cannot STAND ads in Hulu, and it causes it to freeze allllll the time, so I really can't switch t...
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- Spotify Star
- 780 Views
- 1 replies
- 0 likes
- 780 Views
- 1 replies
- 0 likes
No Option For Premium Family Plan
PlanFree/Premium Family My Question or IssueThis morning when the owner of my Spotify Family Plan was trying to pay, there was no option for the Premium Family Plan. And now the rest of the family doesn't have Premium.
- Plan Free/Premium Family My Question or Issue This morning when the owner of my Spotify Family Plan was trying to pay, there was no option for the Premium Family Plan. And now the rest of ...
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- Spotify Star
- 437 Views
- 1 replies
- 0 likes
- 437 Views
- 1 replies
- 0 likes
Premium
PlanFree/PremiumCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 10 My Question or IssueI just downloaded the Spotify app on my phone but it says the premium version can’t be bought in this app. Why is that?
- Plan Free/Premium Country United Kingdom Device iPhone 7 Operating System iOS 10 My Question or Issue I just downloaded the Spotify app on my phone but it says the premium vers...
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- Spotify Star
- 408 Views
- 1 replies
- 0 likes
- 408 Views
- 1 replies
- 0 likes
Solved!! Hulu offer & Your Services won't work
I saw this in a thread that has been dormant for a month now. I keep getting e-mails about getting Hulu with my Spotify subscription. But everytime, it would take me to "account overview" instead of "your services" like the link shows, even when you ...
- I saw this in a thread that has been dormant for a month now. I keep getting e-mails about getting Hulu with my Spotify subscription. But everytime, it would take me to "account overview" instead of ...
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- Regular
- 1024 Views
- 7 replies
- 0 likes
- 1024 Views
- 7 replies
- 0 likes
Spotify (trial) premium payment problem
PlanSpotify (Trial) PremiumCountryNetherlands My Question or IssueI've just made an account and bought spotify premium. It said that you could also have a premium trial for 30days for just €0,01 and after that you monthly pay an amount of €10. So wha...
- Plan Spotify (Trial) Premium Country Netherlands My Question or Issue I've just made an account and bought spotify premium. It said that you could also have a premium trial for 30days fo...
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- Not applicable
- 775 Views
- 1 replies
- 0 likes
- 775 Views
- 1 replies
- 0 likes
I've paid for the monthly coute already and the charge me again the same month. What can I do?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Community Legend
- 658 Views
- 1 replies
- 0 likes
- 658 Views
- 1 replies
- 0 likes
Payment issues
Hello, I'm having trouble with paying my Spotify subscription. I used to have Premium subscription every month until I had bank issues with my debit card and my payment was not authorized so I was downgraded to Free subscription. Now my bank issues w...
- Hello, I'm having trouble with paying my Spotify subscription. I used to have Premium subscription every month until I had bank issues with my debit card and my payment was not authorized so I was do...
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- Community Legend
- 730 Views
- 1 replies
- 0 likes
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payment issues
- 730 Views
- 1 replies
- 0 likes
Superuser Contribution Charged twice on different days
PlanPremiumCountryFrance My Question or IssueI have been charged twice for a long time now: every 28th and 29th of the month. One charge comes to my Paypal accout, and the other directly to my credit card. I checked and I don't have other Premium sub...
- Plan Premium Country France My Question or Issue I have been charged twice for a long time now: every 28th and 29th of the month. One charge comes to my Paypal accout, an...
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- Spotify Legend
- 754 Views
- 5 replies
- 0 likes
- 754 Views
- 5 replies
- 0 likes
Superuser Contribution My premium stopped working
I bought my family premium on September. It’s only May and my family and I lost our premium. Only my brother has the premium still and he’s the main account. Can you help me get my premium back because I paid for one year.PlanFree/PremiumCountry Devi...
- I bought my family premium on September. It’s only May and my family and I lost our premium. Only my brother has the premium still and he’s the main account. Can you help me get my premium back becau...
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- Spotify Legend
- 493 Views
- 3 replies
- 0 likes
- 493 Views
- 3 replies
- 0 likes
Superuser Contribution gift card says invalid..troubleshooting process is disgusting
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 508 Views
- 4 replies
- 0 likes
- 508 Views
- 4 replies
- 0 likes
Superuser Contribution $22.50 per month from my card but showing as Free Account
PlanFreeCountryNew ZealandDeviceOppoOperating SystemAndroid My Question or IssueHi There. $22.50 per month is being deducted from my card every month however when i log in it says free account. I have checked other emails to see if i set it up under ...
- Plan Free Country New Zealand Device Oppo Operating System Android My Question or Issue Hi There. $22.50 per month is being deducted from my card every month however when i log...
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- Spotify Legend
- 332 Views
- 1 replies
- 0 likes
- 332 Views
- 1 replies
- 0 likes
Spotify is an extremely deceitful company
Hello again,I have made a post here before. Here's a quick summary. 1. I made a spotify account to get the google mini2. Google cancelled my order due to "invalid information" (turns out they don't accept debit cards as a method of payment)3. Google ...
- Hello again, I have made a post here before. Here's a quick summary. 1. I made a spotify account to get the google mini 2. Google cancelled my order due to "invalid information" (turns out t...
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- Roadie
- 818 Views
- 13 replies
- 0 likes
- 818 Views
- 13 replies
- 0 likes
Superuser Contribution I don't receive any email, but my card consumed the premium payment
PlanFree (Should be Premium)CountryArgentinaDeviceMoto G5Operating SystemAndroid My Question or IssueI was premium in a facebook account, to close facebook I changed all my music to an old account I had. But I become premium, and my status is still f...
- Plan Free (Should be Premium) Country Argentina Device Moto G5 Operating System Android My Question or Issue I was premium in a facebook account, to close facebook I changed all my m...
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- Spotify Legend
- 529 Views
- 1 replies
- 0 likes
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PaymentPremium
- 529 Views
- 1 replies
- 0 likes
Student Premium subscription issue
PlanFreeCountryIndiaDeviceOne Plus 5T, Android Oreo My Question or IssueI have been trying to switch to Premium using Student discount. My student status has been verified but I am not able to pay. The payment option is not showing up. What should I ...
- Plan Free Country India Device One Plus 5T, Android Oreo My Question or Issue I have been trying to switch to Premium using Student discount. My student status has been verified but I ...
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- Spotify Star
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Family account
None of the below informati, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
- None of the below informati, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Op...
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- Spotify Star
- 375 Views
- 1 replies
- 0 likes
- 375 Views
- 1 replies
- 0 likes