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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70216 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134160 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72442 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255676 Views
156 replies
13 likes
PlanFreeCountryDenmarkDeviceSamsung Galaxy s7 edge, MSI laptop My Question or IssueHi there. On both my laptop and phone im getting an ad, that says i can get 3 months of spotify for free, when i click on the ad, it sends me straight to a payment sit...
Plan Free Country Denmark Device Samsung Galaxy s7 edge, MSI laptop My Question or Issue Hi there. On both my laptop and phone im getting an ad, that says i can get 3 months of spotify...
Casual Listener
1415 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
510 Views
1 replies
0 likes
I don´t know why but my Premium subscription passed to Family Plan. Today when I was checking this, I noticed that I had 5 unknown users added to my Family Plan that I didn't add. I deleted all them and downgrade to Premiun again. Someone else with t...
I don´t know why but my Premium subscription passed to Family Plan. Today when I was checking this, I noticed that I had 5 unknown users added to my Family Plan that I didn't add. I...
Roadie
498 Views
1 replies
0 likes
I have bought premium for 3 months for 0.99$ and in August I stop that...But this week it takes 5.99$
I have bought premium for 3 months for 0.99$ and in August I stop that... But this week it takes 5.99$
Spotify Star
934 Views
3 replies
0 likes
PlanPremiumCountryCanada My Question or Issue I recently got a new credit card, and when I updated this information on the website, the new credit card got charged for $4.99. I have a standard premium account and I pay $9.99 a month, and my account i...
Plan Premium Country Canada My Question or Issue I recently got a new credit card, and when I updated this information on the website, the new credit card got charged for $4.99. ...
Casual Listener
2985 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently got a different credit card number and forgot to update my premium family subscrip...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
Spotify Star
546 Views
3 replies
0 likes
Hello, I would want to buy Spotify for few months with my Paysafe account, but I don't see it. Why paying for some months with Paysafe Card was removed? Is it going to be added back? If no, I have no other choice then stopping using Spotify, or using...
Hello, I would want to buy Spotify for few months with my Paysafe account, but I don't see it. Why paying for some months with Paysafe Card was removed? Is it going to be added back? If no, I have no...
Spotify Star
9746 Views
1 replies
1 likes
PlanPremiumCountryColombiaDevice( Samsung Galaxy 9)Operating System(Android Pie) My Question or Issue Hello, The last month I upgraded my University account, so I supposed this month I actually should pay just a half of charge, but I was charged full...
Plan Premium Country Colombia Device ( Samsung Galaxy 9) Operating System (Android Pie) My Question or Issue Hello, The last month I upgraded my University account, ...
Spotify Star
466 Views
1 replies
0 likes
Hello I have opened a premium account(with 3 months free trail) on the 5th of Septembre. After rebooting my telephone Yesterday I can not use my premium account anymore, only the free account. I have tried to open the account again, but then I reciev...
Hello I have opened a premium account(with 3 months free trail) on the 5th of Septembre. After rebooting my telephone Yesterday I can not use my premium account anymore, only the free account. ...
Spotify Star
451 Views
1 replies
0 likes
I have been charged 20 days after starting my free trial. It was a 30 day trial. Why is this and how do I get a refund?
I have been charged 20 days after starting my free trial. It was a 30 day trial. Why is this and how do I get a refund?
Spotify Legend
419 Views
1 replies
0 likes
Today i got charged for premium account, but i dont use spotify anymore and i cant find the right account. Can i cancel the subscription just from my bank account or can i find out which account is getting the premium???PlanFree/PremiumCountry Device...
Today i got charged for premium account, but i dont use spotify anymore and i cant find the right account. Can i cancel the subscription just from my bank account or can i find out which account is g...
Spotify Star
373 Views
1 replies
0 likes
Im trying to get premium, but i dont want to do it by credit card or paypal. Why isnt there an option for paying with mobile? Not trying to find an offer or anything, just regular premium subscription. Im from Esonia if it helps. Any help is apprecia...
Im trying to get premium, but i dont want to do it by credit card or paypal. Why isnt there an option for paying with mobile? Not trying to find an offer or anything, just reg...
Spotify Star
502 Views
1 replies
0 likes
Guys, i am using free premium trial ( 3 months ). If the trial still have about 2 weeks, can i buy the premium package now. I would like to purchase spotify premium for 1 month. The 1 month premium will start from the date i purchase or after the 2 w...
Guys, i am using free premium trial ( 3 months ). If the trial still have about 2 weeks, can i buy the premium package now. I would like to purchase spotify premium for 1 month. The 1 month premium w...
Community Legend
745 Views
1 replies
0 likes
PlanPremiumCountryBulgariaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. My acc was premium and i joined premium for family. I need to know if i am going to be still charged for my Solo Premium or sta...
Plan Premium Country Bulgaria Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. My acc was premium and i joined premium for fa...
Community Legend
382 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hello, I have just received confirmation that I am eligible for the student discount for Spotify. When I go to ac...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hello, I have just re...
Roadie
1181 Views
7 replies
0 likes
Informo de error para pagar, hablo con el banco y me dice que ellos realizan el envío del pago pero spotify la rechaza, envío imagen del error.
Informo de error para pagar, hablo con el banco y me dice que ellos realizan el envío del pago pero spotify la rechaza, envío imagen del error.
Spotify Star
1119 Views
5 replies
0 likes
PlanPremium, yetCountryPolandDeviceSony Xperia M5, PCOperating SystemAndroid, Windows 10 3 months ago I bought 3 months of premium for 0,99 zł and today I suddenly got information that I paid 19,99 zł for another month of premium. I didn't want to bu...
Plan Premium, yet Country Poland Device Sony Xperia M5, PC Operating System Android, Windows 10 3 months ago I bought 3 months of premium for 0,99 zł and today I suddenly got informat...
Spotify Star
504 Views
3 replies
0 likes
PlanPremiumUS DeviceWindows 10 Laptop & Android PhoneOperating SystemWindows & Android My Question or IssueI know this has been posted a lot but none of the solutions work for me. Any time I go to Hulu they want to charge me. I got into the free Hulu...
Plan Premium US Device Windows 10 Laptop & Android Phone Operating System Windows & Android My Question or Issue I know this has been posted a lot but none of th...
Spotify Star
716 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iphone 7)Operating System(iOS 13) My Question or IssueHi I was just wondering if I am gonna get my money back because I canceled my Spotify premium but I forgot the trial was up and did it like a few days late an...
Plan Premium Country United States Device (iphone 7) Operating System (iOS 13) My Question or Issue Hi I was just wondering if I am gonna get my money back because I canceled...
Spotify Star
394 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try to press "start with spotify permium" it says in a red box: "Something went wrong....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
Spotify Star
431 Views
1 replies
0 likes
