Spotify Community

anthporter · ‎2019-10-23

Plan

Premium Student

Country

USA

My Question or Issue

I am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student for student premium, and my Hulu and Showtime accounts are cancelled. Payment was taken out on 10/03/2019. Can someone please help me clear this up?

OneByBoo · ‎2019-10-25

Hi there @anthporter,

thanks for posting !

It seems like your account might have been taken over.

In order to take further security steps, please follow the steps provided here.

Hope this helps 🙂

OneByBooRock Star 19

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