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Problem with STudent Premium account

Problem with STudent Premium account

Plan

Premium Student

Country

USA

 

 

 

My Question or Issue

I am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student for student premium, and my Hulu and Showtime accounts are cancelled.  Payment was taken out on 10/03/2019.  Can someone please help me clear this up? 

 

Reply
1 Reply

Hi there @anthporter,

thanks for posting !

 

It seems like your account might have been taken over.

In order to take further security steps, please follow the steps provided here.

 

Hope this helps 🙂

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