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Upgrading to annual payment

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Upgrading to annual payment

I'm a premium subscriber paying monthly and have received an email offering a one year deal for £99.  However it says that the offer will start immediately.  How do I get the annual deal to start at the end of the current month that I have already paid for? 

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Hey @simon314!

 

Thanks for reaching out.

 

When subscribing to the yearly plan you shouldn't lose your current month you have paid for.

 

I hope this helps,

Tom

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All done! Thanks. 

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13 Replies
Marked as solution

Hey @simon314!

 

Thanks for reaching out.

 

When subscribing to the yearly plan you shouldn't lose your current month you have paid for.

 

I hope this helps,

Tom

Tag along question, do I need to cancel my current subscription so I don't get overcharged?

Hey @usa6031,

 

No you don't, your plan will update automatically.

 

Hope this helps,

Tom

I got the annual subscription message this morning but didn’t not have time to upgrade. Now I can’t find the offer.  Any suggestions?

 

Rob

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All done! Thanks. 

If I upgrade to the annual from monthly, will I lose my playlists?

No. All good and was easy to do. 

 

Thanks.  Just upgraded to annual but my account is still showing that I will be billed $9.99 at the start of my next cycle on 1/26.  When does this get updated so that I'm not double billed?

 

I just paid for the montly on 12/15/17 and upgraded to the yearly price of $99 today.  Will my card not be charged until the renewal date of the 15th of January?  I don't want to lose a half month that I paid for already! 

 

When I click on the above yearly link I do not get the option to change to yearly. Also no option to change in my account. I received the email offer some time back with the discounted annual payment but am just wanting to act on it now - but it seems to no longer be available. Any ideas?

Hi phatas

I tried a google search on ‘spotify annual subscription price uk’ and found this:

 

Spotify Premium will be available in the UK for an annual payment of £99 until the end of the year. This will get you 12 months of Spotify Premium, which would normally cost £10 a month, which means you'll save about £20. The offer lasts until 31 December.

 

You may have missed it by 2 hours!

Simon

Hi, check your account overview or subscription. It will tell you when your next payment is due.  It should be a year from when you changed to annual payment. They honoured my half a month so you should be ok. 

 

K

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