WHAT WILL HAPPEN TO MY EXCESS PAYMENT?

[williesgamer]

Hi. I would like to consult this issue with SPOTIFY. Yesterday, I availed the student discount promo to minimize the cost. But I wasn't expecting the opposite to happen. Spotify charged my bank account 6 times but based on my subscription and receipts, I am only paid for just 1 month subscription. 6/23/17 - 7/23/17
CAN I RECOVER MY PAYMENTS? WHAT ACTIONS SHOULD I TAKE?
NOTE: I cover those order ID,and those numbers that I pressume to be important.

[KatesHere]

Hey there @williesgamer, welcome to the community!

That sounds odd. It sounds like they could be pending charges, which you can verify by contacting your bank. If they turn out to indeed be pending, then the funds should reappear to your account soon.

You can read more about this here.

Let me know if that helps!

K

[williesgamer]

Hello @KatesHere

I already contacted the bank the moment I saw it thru online. The bank
agent told me that it was actually debited at my account.

I know that this might be a pending payment but how can I be so sure that I
still can use it in the future months