Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Country Netherlands
My Question or Issue: I wanted to try Spotify, so I made an account, and took the 3 months free Spotify ! My husband did this a time ago, and shortly he has a premium account. Today he changed it to Premium Family. And I joined it !
My question is: Do I still have to deactivate my free trial account? Before I also start paying for Premium ? Thank you !
Solved! Go to Solution.
Hi @houssart,
Thank you for reaching out here in the Community!
If you already have Premium direct with Spotify, your billing switches automatically - you don’t need to cancel anything.
When you join a Family plan with your existing Spotify account, all subsequent payments on your account will be made by the plan’s manager.
Note: If your current Premium plan is associated with a partner, you need to cancel with them.
You can track all this on your account page, under Your plan.
If you created a new account to join the Family plan, you need to cancel the subscription on your previous account.
For more details on Premium Family check this support article.
I hope you'll find this helpful!
Hi @houssart,
Thank you for reaching out here in the Community!
If you already have Premium direct with Spotify, your billing switches automatically - you don’t need to cancel anything.
When you join a Family plan with your existing Spotify account, all subsequent payments on your account will be made by the plan’s manager.
Note: If your current Premium plan is associated with a partner, you need to cancel with them.
You can track all this on your account page, under Your plan.
If you created a new account to join the Family plan, you need to cancel the subscription on your previous account.
For more details on Premium Family check this support article.
I hope you'll find this helpful!
Hey there @houssart,
Thanks for asking about this here!
We're glad to see your question got answered. Feel free to mark @Emilia_8's response as a Solution, as this will help other users who are in the same situation to clarify things asap for themselves.
Have a wonderful day and do reach out again if there's anything else we can lend a helping hand with 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…