Wrongfully charged the subscription fee. Whom should I contact? Help ASAP!!

[Parthkhire]

Plan

Premium

Country USA

Device

Operating System

My Question or Issue:

I have unsubscribed the spotify premium two months back, but I am still being charged the subscription fee. If anyone can help me out here that would be great. Also my subscription menu say I am on Free Spotify right now so I dont know why I am being charged. I also expect a full refund of two months and therefore if anyone know who I should contact to that would be great thank you!! Help ASAP!!

[Billy-J]

Hey @Parthkhire, and welcome to the community.

Hope you’re doing great! 

First, let’s try following these steps here.

If that doesn’t help, then I’d recommend checking out the refund policy for more info and the next steps to take.

I hope this helps 🙂