account still free

[clkimswhyoon]

I already paid my subscripstion via dragonpay but my account is still on free? what should i do to solve this?

[Jose_M]

Hello @clkimswhyoon!

Sorry to hear you're having trouble with this. I'd recommend checking out this Support article for the next steps to take.

Let me know how you get on! I'll be here to help 🙂

[clkimswhyoon]

yeah, I saw that. I already tried all the options there but still my
account is free.

[Jose_M]

Hello @clkimswhyoon!

Did you check if your account appears as "Premium" in your Spotify account page?

Let me know 🙂

You should also check your logged in with the right account.

Keep me posted /🌟