Spotify charging twice in a month

[Ndahl]

My Question or Issue

I paid for premium sep 9th and now my account is back to free because I don't pay second time this month. I'm not paying for different accounts and I didn't recently upgrade og downgrade the one I have. The money was gone sep 9th so the payment went through. It took 2 weeks and I started getting mail and messages from Spotify to update my payment or else sub will be cancelled. I didn't because I literally just paid for it not even a month ago. So fix it spotify. We're supposed to pay once a month not twice. 

[MrAlexG]

Hey there!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

Have an awesome day!

[Ndahl]

Did you even read my post? I wasn't charged twice, but Spotify wanted to.
Now my account is free, with commercials and all and it's supposed to be
premium for a month, which means until October 9th.

[MrAlexG]

Hey there!

Sorry for the misunderstanding. I’d recommend reaching out to Spotify for more help with this. Just fill out the online contact form to create a ticket with support.

I hope this helps!

Have an awesome day!