Solved!! Listen to different playlists at the same time with Premium Duo
Moderator
118876 Views
36 replies
0 likes
- 118876 Views
- 36 replies
- 0 likes
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Ask here for help with Premium, payments and trials.
Solved!! How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
149043 Views
69 replies
10 likes
Premium for Family
- 149043 Views
- 69 replies
- 10 likes
Solved!! Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
94531 Views
89 replies
4 likes
- 94531 Views
- 89 replies
- 4 likes
Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
293167 Views
162 replies
13 likes
- 293167 Views
- 162 replies
- 13 likes
Subscriptions/Premium
I am still getting charged Premium, When I don't have premium.. When I go to cancel the subscription it tells me to sign up for Premium? What do I do?
I am still getting charged Premium, When I don't have premium.. When I go to cancel the subscription it tells me to sign up for Premium? What do I do?
Spotify Star
254 Views
1 replies
0 likes
- 254 Views
- 1 replies
- 0 likes
why I cant pay using the same card
today I bought a spotify premium using a card but, when i try to pay in other account the page say : You card have problems
today I bought a spotify premium using a card but, when i try to pay in other account the page say : You card have problems
239 Views
0 replies
0 likes
- 239 Views
- 0 replies
- 0 likes
Cancel acct
Cannot figure out what email that my premium account is linked to.. Its coming out of my bank account and i want to cancel it..
Cannot figure out what email that my premium account is linked to.. Its coming out of my bank account and i want to cancel it..
Spotify Star
364 Views
1 replies
0 likes
- 364 Views
- 1 replies
- 0 likes
Solved!! cant get $0.99 for 3 months
I am new at spotify and it wodnt let me get $0.99 for 3 months. says i have had a similar trial but i have never had a trial or anything. i've just signed up today
I am new at spotify and it wodnt let me get $0.99 for 3 months. says i have had a similar trial but i have never had a trial or anything. i've just signed up today
Casual Listener
640 Views
3 replies
0 likes
- 640 Views
- 3 replies
- 0 likes
Cobro No reconocido
Buenas tardes, Mi cuenta se encuentra en un plan familiar donde yo no soy el titular, y hace unos días hicieron un cargo de $149.00 a mi tarjeta de crédito. como puedo solicitar el reembolso. FECHAAUTORIZACIONFECHAAPLICACIONCONCEPTO R.F.C. REFERENCIA...
Buenas tardes, Mi cuenta se encuentra en un plan familiar donde yo no soy el titular, y hace unos días hicieron un cargo de $149.00 a mi tarjeta de crédito. como puedo solicitar el reembolso...
Spotify Star
12937 Views
3 replies
0 likes
- 12937 Views
- 3 replies
- 0 likes
Assinatura
Assinei spotify na promoção 1,99 3 meses me descontou no cartão e disque eu sou cliente free ainda
Assinei spotify na promoção 1,99 3 meses me descontou no cartão e disque eu sou cliente free ainda
271 Views
0 replies
0 likes
- 271 Views
- 0 replies
- 0 likes
Student Discount Stopped with no Warning
So I was scrolling through my bank statements today and noticed that Spotify has been charging me full price for the past 3 months, even though I have a student discount. I checked around, and it said they would warn me when my student discount was a...
So I was scrolling through my bank statements today and noticed that Spotify has been charging me full price for the past 3 months, even though I have a student discount. I checked around, and...
Spotify Star
450 Views
1 replies
0 likes
- 450 Views
- 1 replies
- 0 likes
Increased price in family subscription
So I've been using spotify for about 5 months now and been using family subscription for months however the price has increased about 2 months ago and the price went from 15.99 to 20.99 but it hadn't affected me because i was subscribed earlier but t...
So I've been using spotify for about 5 months now and been using family subscription for months however the price has increased about 2 months ago and the price went from 15.99 to 20.99 but it hadn't...
Spotify Star
370 Views
1 replies
0 likes
- 370 Views
- 1 replies
- 0 likes
Disabled
My dad cancelled the premium by accident on my account and now I can't even login. I want to set it up to wear I can pay again. I don't want to lose all my playlists and songs! How do I fix this?
My dad cancelled the premium by accident on my account and now I can't even login. I want to set it up to wear I can pay again. I don't want to lose all my playlists and songs! How do I fix this?
Spotify Star
347 Views
1 replies
0 likes
- 347 Views
- 1 replies
- 0 likes
I need my $$ back!
I was on the student plan and i am just realizing that you all statrted charging me 9.99 back in january when i was only supposed to be paying $5.00 per month. Where is a contact number or email to reach someone? I need my money back!
I was on the student plan and i am just realizing that you all statrted charging me 9.99 back in january when i was only supposed to be paying $5.00 per month. Where is a contact number or email to r...
Casual Listener
317 Views
2 replies
0 likes
- 317 Views
- 2 replies
- 0 likes
3-months subscription for $0.99
Je me suis abonné grâce à la promotion "les 3 premiers mois à 0.99" et ils m'ont chargé 9.99 quand même???? Pas contente... Je n'avais jamais eu Spotify j'avais seulement pris l'essai.....
Je me suis abonné grâce à la promotion "les 3 premiers mois à 0.99" et ils m'ont chargé 9.99 quand même???? Pas contente... Je n'avais jamais eu Spotify j'avais seulement pris l'essai.....
Spotify Star
269 Views
1 replies
0 likes
- 269 Views
- 1 replies
- 0 likes
problemas
eu tento pagar o premium em diferentes aparelhos e com diferentes cartoes e nao consigo efetuar o pagamento. minha irma usou o mesmo cartao e ela consegui pagar o premium dela
eu tento pagar o premium em diferentes aparelhos e com diferentes cartoes e nao consigo efetuar o pagamento. minha irma usou o mesmo cartao e ela consegui pagar o premium dela &n...
204 Views
0 replies
0 likes
- 204 Views
- 0 replies
- 0 likes
Spotify Premium Gift
I recieved a spotify premium gift and went to redeem it but used the wrong email address. I had spotify on a different account with all my playlist and followers on there but it wasn't under this email address. Could I change the premium status from ...
I recieved a spotify premium gift and went to redeem it but used the wrong email address. I had spotify on a different account with all my playlist and followers on there but it wasn't under this ema...
Community Legend
258 Views
1 replies
0 likes
- 258 Views
- 1 replies
- 0 likes
Cancelar conta não propria
Quero cancelar o Premium de outra pessoa, quem esta pagando sou eu, esta no meu cartão de credito e eu não desejo mais pagar por isso, não tenho o email e nem a senha da pessoa, o que faço? esta no meu cartão de credito!
Quero cancelar o Premium de outra pessoa, quem esta pagando sou eu, esta no meu cartão de credito e eu não desejo mais pagar por isso, não tenho o email e nem a senha da pessoa, o que faço? esta no m...
187 Views
0 replies
0 likes
- 187 Views
- 0 replies
- 0 likes
Superuser Contribution Pago mayor al estándar
En otras cuentas y en general el precio de premium es de 11.500 y a mi se me está haciendo el cargo por 14.900
En otras cuentas y en general el precio de premium es de 11.500 y a mi se me está haciendo el cargo por 14.900
Newbie
398 Views
2 replies
0 likes
- 398 Views
- 2 replies
- 0 likes
premium subscripton
Hello Spotify! I cant subscribe to spotify premium I've tried it several times even if i have sufficient balance for the payment I have also tried changing it into a different browser but same result.It always say:Oops, seems the credit on your prepa...
Hello Spotify! I cant subscribe to spotify premium I've tried it several times even if i have sufficient balance for the payment I have also tried changing it into a different browser but same result...
Casual Listener
310 Views
1 replies
0 likes
- 310 Views
- 1 replies
- 0 likes
Premium try
I can download Premium for 3 months for only 0,99 euro. But they say that the start of this three months is limited. When can't I buy this try anymore?
I can download Premium for 3 months for only 0,99 euro. But they say that the start of this three months is limited. When can't I buy this try anymore?
Roadie
457 Views
3 replies
0 likes
- 457 Views
- 3 replies
- 0 likes
I was charged more than the promotion
Hi, I did accepted the spotify promotion of BRL 1,99 for three months, but now I am being charged full price. Does anyone has any ideia how to fix that? Regards.
Hi, I did accepted the spotify promotion of BRL 1,99 for three months, but now I am being charged full price. Does anyone has any ideia how to fix that? Regards.
Casual Listener
571 Views
5 replies
0 likes
- 571 Views
- 5 replies
- 0 likes
Superuser Contribution Plano familia
Foi efetuado o pagamento via débito automático, primeiro mês uma maravilha. No segundo, já apareceu que não podemos usar...Por que? Não existe uma central de atendimento para reclamações. E como e porque tiraram minha mulher?Se possível quero que ven...
Foi efetuado o pagamento via débito automático, primeiro mês uma maravilha. No segundo, já apareceu que não podemos usar... Por que? Não existe uma central de atendimento para reclamações. E como e ...
Newbie
461 Views
2 replies
0 likes
- 461 Views
- 2 replies
- 0 likes
Tried getting premium didnt give it and took my money
So i tried getting premium and it wouldnt give me it i tried alot of times still didnt give me. It just takes me to the payment thing and it took all my money so i cant try anymore someone help me with that ?
So i tried getting premium and it wouldnt give me it i tried alot of times still didnt give me. It just takes me to the payment thing and it took all my money so i cant try anymore someone help me wi...
Newbie
240 Views
1 replies
1 likes
- 240 Views
- 1 replies
- 1 likes