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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74211 Views
31 replies
2 likes
Moderator
121333 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158602 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
310478 Views
174 replies
13 likes
Paid for the student premium but im not a student premium, they said it takes up to 3 days. I just changed my phone plan and I cannot go 3 days without spotify premium, anyway you can extend it for the 3 days until im verified that im a student. Also...
Paid for the student premium but im not a student premium, they said it takes up to 3 days. I just changed my phone plan and I cannot go 3 days without spotify premium, anyway you can extend it for t...
Casual Listener
264 Views
1 replies
0 likes
Hi, i just want know if i can get this big special offer in Quebec, i know our governemant is really stupid to block some offer
Hi, i just want know if i can get this big special offer in Quebec, i know our governemant is really stupid to block some offer
Community Legend
371 Views
1 replies
0 likes
Hi,I have two spotify accounts. One is student premium and the other is free. I realized today that I have been wrongly charged for regular spotify premium for the past 4 months on a different card than the one I am correctly being charged for for st...
Hi, I have two spotify accounts. One is student premium and the other is free. I realized today that I have been wrongly charged for regular spotify premium for the past 4 months on a different card...
205 Views
0 replies
0 likes
I have bought (and charged for) the year premium subscription, but it happens that my premium subscription has been paused [?!] and the charged ammount did not return to my credit card.
I have bought (and charged for) the year premium subscription, but it happens that my premium subscription has been paused [?!] and the charged ammount did not return to my credit card.
205 Views
0 replies
0 likes
I already had a free account through Spotify but just purchased the family premium. I did receive the invitation and accepted and it says I would receive a "redeem token" but it's nowhere in this email. How am I able to login? Please help...
I already had a free account through Spotify but just purchased the family premium. I did receive the invitation and accepted and it says I would receive a "redeem token" but it's nowhere in this ema...
211 Views
0 replies
0 likes
eu coloquei o plano universitario 3 vezes ,e foi retirado do meu cartao todas as 3 vezes. quero cancelar os tres pedidos , podem me ajudar ?
eu coloquei o plano universitario 3 vezes ,e foi retirado do meu cartao todas as 3 vezes. quero cancelar os tres pedidos , podem me ajudar ?
212 Views
0 replies
0 likes
If I cancel my Premium subscription on iTunes and open a Family subscription directly with Spotify, will I lose all my playlists and settings? Thank you.
If I cancel my Premium subscription on iTunes and open a Family subscription directly with Spotify, will I lose all my playlists and settings? Thank you.
229 Views
0 replies
0 likes
I'm a regular Premium user since March 2017. Yesterday I discovered that, regardless a regular payment run on December 10°, my account was reset to a free one. Please let me know what I'd do. Regards
I'm a regular Premium user since March 2017. Yesterday I discovered that, regardless a regular payment run on December 10°, my account was reset to a free one. Please let me know what I'd do. Regards
Newbie
572 Views
3 replies
0 likes
Soy de Peru. Spotify ofrece su plan familiar a S/ 28.90 mensual. Sin embargo, desde hace 3 meses (aproximadamente) me cobra S/ 31.45 desde mi tarjeta. Ya consulte con mi banco y me dicen que ellos no cobran comision, por lo que deduzco que Spotify es...
Soy de Peru. Spotify ofrece su plan familiar a S/ 28.90 mensual. Sin embargo, desde hace 3 meses (aproximadamente) me cobra S/ 31.45 desde mi tarjeta. Ya consulte con mi banco y me dicen que ellos no...
Casual Listener
1886 Views
3 replies
1 likes
Invited my son, did get the invitations but after log in he is still in "free spotify" -> what do I need to do?
Invited my son, did get the invitations but after log in he is still in "free spotify" -> what do I need to do?
249 Views
0 replies
0 likes
Hello! I bought a one-month code with a special promotion (https://www.spotify-18app.com/ this one, is an exclusive thing), reedemed it and all, but both on my phone and on my pc the notification about the payment method (https://postimg.org/image/yw...
Hello! I bought a one-month code with a special promotion (https://www.spotify-18app.com/ this one, is an exclusive thing), reedemed it and all, but both on my phone and on my pc the notification abo...
451 Views
0 replies
0 likes
I thought that I had signed up for family premium special offer but I have been charged for premium for the full year with no discount
I thought that I had signed up for family premium special offer but I have been charged for premium for the full year with no discount
296 Views
0 replies
0 likes
I have a Premium account and want to change to Family Premium account. How do I proceed. Will I loose my existing playlists?
I have a Premium account and want to change to Family Premium account. How do I proceed. Will I loose my existing playlists?
232 Views
0 replies
0 likes
I am trying to get my premium subscripts in Spain 0,99 € for three months but it says that I already took that offer and that is not true because I am using a new account. I already had this promo but with another account which I had no deactivate du...
I am trying to get my premium subscripts in Spain 0,99 € for three months but it says that I already took that offer and that is not true because I am using a new account. I already had this promo bu...
249 Views
0 replies
0 likes
I have paid premium for couple of months. My accountant just asked me to provide legal invoice (with my company details and also seller details). There is an only my monthly purchase history where am able to see purchase details, but no any possibili...
I have paid premium for couple of months. My accountant just asked me to provide legal invoice (with my company details and also seller details). There is an only my monthly purchase history whe...
356 Views
0 replies
0 likes
I made an account and I was invited to a family plan. I recieved a verification email, however I was unable to do so. I found out on my email, that my address needs to be the same as my family's. How would I rectify this situation and correct my addr...
I made an account and I was invited to a family plan. I recieved a verification email, however I was unable to do so. I found out on my email, that my address needs to be the same as my fami...
Community Legend
398 Views
1 replies
0 likes
I verified that in a student and then submitted my card details as requested. It then redirected me to the beginning and i redid all the steps then at the end it said "you have already redeemed this offer" . How do I go about fixing this? Im still on...
I verified that in a student and then submitted my card details as requested. It then redirected me to the beginning and i redid all the steps then at the end it said "you have already redeemed this ...
Community Legend
336 Views
1 replies
0 likes
All I have to say is don’t advertise it to be $0.99 for 3 months and then charge me $11.00 extra. If anyone knows how I can get my money back, it would be much appreciated.
All I have to say is don’t advertise it to be $0.99 for 3 months and then charge me $11.00 extra. If anyone knows how I can get my money back, it would be much appreciated.
Community Legend
287 Views
1 replies
0 likes
Can soneone pls help each month i can see from the bank 6.99euro charge and on my spotify it says im a free user and im not subscribed
Can soneone pls help each month i can see from the bank 6.99euro charge and on my spotify it says im a free user and im not subscribed
Community Legend
371 Views
1 replies
0 likes
I upgraded to Spotify premium but it doesn’t work, I can’t listen to music offline. I tried login out and after that I logged in, but it just doesn’t work. Does anybody knows what to do so it will work? Thanks!
I upgraded to Spotify premium but it doesn’t work, I can’t listen to music offline. I tried login out and after that I logged in, but it just doesn’t work. Does anybody knows what to do so it will wo...
Community Legend
469 Views
1 replies
0 likes
