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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129312 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58318 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234135 Views
144 replies
13 likes
I keep trying to log into hulu through spotify with my dual subscription. It won't verify that it's my account.
I keep trying to log into hulu through spotify with my dual subscription. It won't verify that it's my account.
193 Views
0 replies
0 likes
I've had spotify for about 2 years I think now, I have the receipts and it's telling me I don't have it and all of my saved music is gone. Someone help PLEASE!
I've had spotify for about 2 years I think now, I have the receipts and it's telling me I don't have it and all of my saved music is gone. Someone help PLEASE!
Spotify Star
162 Views
1 replies
0 likes
So i have the regular one of £9.99 and i have paid this month already, how does it work if i wanted to add family to it? does it charge me the family price right now or what?
So i have the regular one of £9.99 and i have paid this month already, how does it work if i wanted to add family to it? does it charge me the family price right now or what?
Spotify Legend
348 Views
1 replies
0 likes
Hi I had a boy on my Spotify saying to downgrade because the money didn’t come out of my bank account so I went onto the website and started a free trail it all went through I went back into my Spotify and it hasn’t gone back to premium it’s starting...
Hi I had a boy on my Spotify saying to downgrade because the money didn’t come out of my bank account so I went onto the website and started a free trail it all went through I went back into my Spoti...
127 Views
0 replies
0 likes
Umm paid for premium double charged (got reimbursed) still out initial charge won't connect to premium with balance still taken off also won't work with Chromecast so please get this figured out and you've lost my business from now on.
Umm paid for premium double charged (got reimbursed) still out initial charge won't connect to premium with balance still taken off also won't work with Chromecast so please get this figured out and ...
Spotify Star
165 Views
1 replies
0 likes
I do not want to be charged. I called in the first I was charged and was told it would be refunded and NO further charges would be made.
I do not want to be charged. I called in the first I was charged and was told it would be refunded and NO further charges would be made.
263 Views
0 replies
0 likes
I signed up with spirit through my Rogers account and was given spirit premium until April 2018 and now it's not working. It's happened before but I wss able to fix it by logging off and on, however this time when I logged out and back in again and i...
I signed up with spirit through my Rogers account and was given spirit premium until April 2018 and now it's not working. It's happened before but I wss able to fix it by logging off and on, however ...
Not applicable
210 Views
1 replies
0 likes
HiI was willing to have premium account as student. I ve given my card info and waited for sheerID to identify me. Then it asked for a prove( like student ID etc.) I tried to upload but it did not work although the money was already paid. Please help...
Hi I was willing to have premium account as student. I ve given my card info and waited for sheerID to identify me. Then it asked for a prove( like student ID etc.) I tried to upload but it did not ...
124 Views
0 replies
0 likes
Hi thereI have recently been charged after my trial period of Spotify. I cancelled my premium early in order to avoid the charge but a payment has been taken. When I go onto my account it says im not on premium and the account is the free version. Ho...
Hi there I have recently been charged after my trial period of Spotify. I cancelled my premium early in order to avoid the charge but a payment has been taken. When I go onto my account it sa...
Not applicable
245 Views
1 replies
0 likes
Hello, I noticed that this month Spotify charged me £9.99 instead of £4.99, even though I have Spotify student premium. It has charged me £4.99 every month previous, and I would like a refund for the extra £5 I was charged this month. Thanks
Hello, I noticed that this month Spotify charged me £9.99 instead of £4.99, even though I have Spotify student premium. It has charged me £4.99 every month previous, and I would like a refun...
Not applicable
232 Views
1 replies
0 likes
Hi there, I cancelled my subscription though Fido because I want to have a family plan instead. I tried to upgrade to a family plan via spotify but it still says I am subscribed via fido....
Hi there, I cancelled my subscription though Fido because I want to have a family plan instead. I tried to upgrade to a family plan via spotify but it still says I am subscribed via fi...
148 Views
0 replies
0 likes
Well i uprgaded my account to premium with a programm about students in the uni in my country and i am charged but i havent get the premium yet. When the files that i send so i can prove that i am student havent approved yet
Well i uprgaded my account to premium with a programm about students in the uni in my country and i am charged but i havent get the premium yet. When the files that i send so i can prove that i am st...
Roadie
329 Views
3 replies
0 likes
Soy nueva en Spotify y quería mi Spotify Premium , empecé solicitando el paquete de universitario desde el celular y empecé el procedimiento para comprobar mis estudios. El caso es que mi pila murió y decidí hacerlo en web, esta vez elegí el plan de ...
Soy nueva en Spotify y quería mi Spotify Premium , empecé solicitando el paquete de universitario desde el celular y empecé el procedimiento para comprobar mis estudios. El caso es que mi pila murió ...
Not applicable
160 Views
1 replies
0 likes
I signed up for spotify premium at the half price student rate at the freshers fair in first year. Looking back at my bank statements Spotify has charged the full undiscounted amount. Why has this happened without any forewarning as I am still a stud...
I signed up for spotify premium at the half price student rate at the freshers fair in first year. Looking back at my bank statements Spotify has charged the full undiscounted amount. Why has th...
Not applicable
165 Views
1 replies
0 likes
Hi, I tried accepting one of my family member's invitation to Family Premium but somehow I ended up creating a free account. How can I make the change to premium?Thanks
Hi, I tried accepting one of my family member's invitation to Family Premium but somehow I ended up creating a free account. How can I make the change to premium? Thanks
Roadie
401 Views
1 replies
0 likes
Hi, I have a promotion with Rogers for 6 months free trial for premium. I was wondering if I can upgrade to a family plan and pay the difference? Thank you.
Hi, I have a promotion with Rogers for 6 months free trial for premium. I was wondering if I can upgrade to a family plan and pay the difference? Thank you.
Not applicable
349 Views
1 replies
0 likes
In September I was gifted 2 Spotify cards that have been activated at the time of the purchase (but I haven't redeemed the code yet, so they're not fully activated). Since I now have a student account, I was wondering if I could use them in April 201...
In September I was gifted 2 Spotify cards that have been activated at the time of the purchase (but I haven't redeemed the code yet, so they're not fully activated). Since I now have a student accoun...
Not applicable
529 Views
1 replies
0 likes
I haven’t started my University yet. I’m currently enrolled in a Japanese language school. Am I still eligible for the student discount?
I haven’t started my University yet. I’m currently enrolled in a Japanese language school. Am I still eligible for the student discount?
Casual Listener
551 Views
2 replies
0 likes
Bonjour,Mon abonnement spotify était anciemment avec Fido. J'ai annulé mon contrat avec ceux-ci et je désire prendre un abonnement personnel familial. J'ai eu la confirmation de Fido que je n'étais plus abonné, mais je n'arrive pas à faire les modifi...
Bonjour, Mon abonnement spotify était anciemment avec Fido. J'ai annulé mon contrat avec ceux-ci et je désire prendre un abonnement personnel familial. J'ai eu la confirmation de Fido que je n'étais...
Not applicable
309 Views
1 replies
0 likes
Desde hace unos días no se ha procesado el pago indicando que los medios de pagos no son válidos (no hay convenio con la plaza bancaria de emisión de las tarjetas -chile-) o que el banco tiene una mala jornada.Tengo otros pagos asociados a la tarjeta...
Desde hace unos días no se ha procesado el pago indicando que los medios de pagos no son válidos (no hay convenio con la plaza bancaria de emisión de las tarjetas -chile-) o que el banco tiene una ma...
Spotify Star
250 Views
1 replies
1 likes
