can't get to the student discount page

[qrz6mq1xb279dvj]

I have been trying to use the links provided to apply for the student discount by changing my curernt premium plan. But everytime I click on them it takes me to the family plan instead of the student discount offer. Its not showing me the student discount plan in the available offers. Some help please?

[Maxim]

Hey @qrz6mq1xb279dvj,

In which country are you located?

Let me know!

[qrz6mq1xb279dvj]

Thanks! I'm in Canada.

[qrz6mq1xb279dvj]

Also, I'm not in Quebec just to clarify. I live in Ontario

[Maxim · Accepted solution]

Hmm, that's odd.

1. 
   Is your account's country setting set to Canada (you can check this at https://spotify.com/account)?
2. Are you able to access https://spotify.com/student when you're logged out of your account?
3. Does the same issue occur on other devices/in other browsers?

[qrz6mq1xb279dvj]

1. Yes my account setting is Canada

2. I can access the students discount page when logged out but when I try to apply the offer it just gives me the option of family package.

3. It happens in multiple devices and browsers.

Thank you!

[qrz6mq1xb279dvj]

Also, I got premium just today. Is it because of that? Do I need to wait some time before i can get the student discount?

I paid $10 or this month though.

[qrz6mq1xb279dvj]

Problem fixed