Help Wizard

Step 1


cancel premium subscription

cancel premium subscription

How can I cancel my premium subscription on a different account if I don’t have access to the email associated with the account. I can’t remember my Spotify password and cannot reset it because I am unable to access that email. 


1 Reply

Hey @ITZE thanks for reachingThank you for raising your concern out here in the Community!

In regards to your issue, it's best to reach out directly to Spotify Support. They can be reached through their Twitter @SpotifyCares ( or through the online Spotify Support (

* Note that if you are going submit a contact form (instead of sending a DM on Twitter), make sure to check your inbox and junk folder for an email from Spotify. out to the community,




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