Help Wizard

Step 1


cancelling spotify premium

cancelling spotify premium

I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account with vodaphone becuase it says that I am currently paying for another account.

I am confused and not sure what to do as I cant find anywhere which allows me to cancel my phone/itunes subscription.

Please help

Helen R

1 Reply

Hey @user-removed


Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.


After that, check the status of your subscription. You can follow these instructions to cancel your subscription.


If you're an iPhone user, you do need to check that your iTunes subscriptions Auto Renewal is off for Spotify.


Here are Apple's instructions on how to do it:


Hope it helps. 🙂

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