Help Wizard

Step 1


cant log on

cant log on

I cant log onto my premium account. It logged me out randomly today and I dont have the email I used. When I enter my normal email it logs me into my free account. This really pisses me off because I just paid for this account. I have proof of purchase because it is connected to my apple pay account.please help

1 Reply

Hey @user-removed,

you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!



Have a great day!


LukeSpotify Star
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