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skywalker1 · 2018-01-27

cant pay the money for the family plan .

it keeps saying the payment is failed.

how come??

Luke · 2018-01-27

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

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skywalker1 · 2018-01-28

thx for your suggestion><

but sadly i still cant make the payment ,even thought i use my phone and moblie data.

what should i do???

Luke · 2018-01-28

have you tried to use another payment method?

Let me know how it goes and

have a great day!

LK608

LukeSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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