change my residence

[mateovillacis98]

hi, i have my premium acount located in Brasil but i move to live in ecuador for a long time and my dad continue in brazil so now i have a message that i only can be for 14 days out of the country and i cant enter to my spotify premium.. what i have to do??

[SpotCreated]

support will need to change it for you as oyu wont be able to access the account after 14 days:  https://www.spotify.com/about-us/contact/ - 

[RodrigoPalma]

Hi @mateovillacis98, welcome to the Spotify Community!

Currently, only people sharing the same physical address are eligible to get th Premium for Family. You can change the country in your account to Ecuador by following these steps.

Let us know how it goes and if you have any other questions.