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3 Replies

Hey @kaziatys, welcome to the community!

 

Just to confirm, did you complete the purchase for the student discount on the wrong account? Let me know if it was a second account you own, or if it's someone else's account.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Hi!

It was my second old account that I have.

Hey @kaziatys.

 

Thanks for getting back to us with this info.

 

In this case, I suggest cancelling the subscription on the account where you're being charged full price. To do so, you just have to follow these steps.

 

Once the subscription is cancelled, you can resubscribe with the discount on the second account.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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