forgot everything

[user-removed]

Hey there is no chance to log-in into my profile. I just want to cancel my premium account. Could you blocked the card? because I cant log in to my profile. I just know my user name on my profile on my iphone but I could not find the email adress. Cheers

[MonicaM_Bogota]

Hi, @user-removed!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to create a new thread if you need us again.