gift subscription issue

[chsimas]

Trying to purchase a gift subscription and once I fill out all of the info there is no payment or confirmation. I started over and filled it out again and same thing. Any advice?

[Luke]

Hey @chsimas,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke