i got a payment notification when my free two months still on

[#1]

i brought a Spotify premium when there is a promo free 2 months and then a got payment bills that say i have to pay to continue your Spotify premium (still in the first month) how this happen

[Billy-J]

Hey there! I am happy to help. 

Before signing up for this trial, have you tried Premium in the past? If you have, then you would be ineligible for this offer as it's only for new subscribers but you can always keep an eye on the Spotify Newsroom for future deals and promotional offers.

If you have not tried Premium in the past, can you show me a screenshot of what you're seeing exactly? Make sure to hide sensitive info when posting to the Community.

Let me know how this goes!