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is it delayed, or not accessible

is it delayed, or not accessible

Hello spotify, I did my payment earlier at cebuana lhuiller. Because I badly wanted to get my premium acc, especially now that the 129.00 for 3months
promo is still ongoing. Everything seems fine, the code that was given to me by dragonpay, my internet connection as well. it's already 7pm, i am still waiting for it to be changed, why is this happening? any factorial reasons? Everytime i look on my acc, the subscription says im still free, like i havent paid anything yet. 😞
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1 Reply

Hey @Bambam26

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

osorniosSpotify Star
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