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My Question or Issue
Paid our bill and charged 23 februari. Today we are no longer premium. Why? We have a family account.
Hey @malin747, and welcome to the community.
Hope you're doing great!
Can you log into your account, and tell me what your subscription status is? If there are any error messages, please send those over as well and I'll be happy to take a look.
Keep me in the loop 🙂