Improper Billing - Spotify for University students

[cliciacosta]

Country

 Brazil

Device

(iPhone 7 Plus) 

Operating System

(iOS 12.1.4)

My Question or Issue

 I always pay my subscription on the seventh day of the month, but after updating the payment method today I received a charge of R$ 10.00. My plan is Spotify for University students (R$ 8.50). What is this charge about???

[Brunelicia]

Hi there,

Welcome to the Community!

Don't worry about it, this charge is just a kind of temporary authorization to see check if everything is working fine with your credit card.

No money was withdrawn from your account, and the amount will reappear in 2 or 3 days. This time may vary according to your bank.

I suggest you wait at least until tomorrow, then let me know if it worked! If you still need more help, feel free to ask any questions.

Have a great day! 🙂

[cliciacosta]

It still didn’t reappear. I’ll wait for more 2 days, if it don’t reappear, I’ll contest.