Announcements

Help Wizard

Step 1

NEXT STEP

payment failed egypt

payment failed egypt

the debit cards can't withdraw foreign currency due to regulations in Egypt although the payment is in local currency but the payment keeps on failing and there is no other payment methods what can i do
Reply
4 Replies

Hey there,

 

Thanks for coming to the Community.

 

Can you please try it again...

  • in a different browser
  • in an incognito window
  • on a different device
  • while being connected to a different internet connection

Also, please make sure that your card:

  • is issued in the same country as the country of your Spotify account
  • is open for foreign, recurring, and online payments. You may need to double-check this with your bank
  • has a 2-factor authentication set up

 

Thanks, and let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

the same problem here with no solution after trying all the step that you provided

can you please add a payment option like fawry which is similar to paypal but operative in egypt 

the problem is all debit cards in egypt is not open for  foreign, recurring, and online payments

Why i cant subcribe Family Plan with PayPal?

 

Hey @KIH-KOH,

 

Welcome to the thread!

 

All payment methods that are currently available in your region, you can check via this link, but for the moment it seems that Fawry and PayPal are not supported. We always strive to improve and offer better experience and functions to our users so these options may become available in the future.

 

It's worth mentioning that we offer mobile carrier billing as a way to subscribe, but you can also always reach out to your payment provider for more info on what options you'd have for a card.

 

Should you need help with anything else, the Community's here for you.

 

Have a good one!

IvelinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random