payment failed. try again or use a different payment method. Can't repurchase Spotify Premiun

[PcMacsterRace]

I have been trying to repurchase Spotify Premium for 3 days.

I have literally tried everything. I've;

- logging out and back in

-Different credit cards

-Another web browser

-Going incognito

Can someone please help me.

[Tamanduera]

Try to put personal informations that matches with the credit cart owner.

[jackemsjrg]

Could you following these steps:

1. Go to your payment methods
2. Remove your current creditcard information
3. Click at Try premium for 30 days
4. Re-add your creditcard information and press submit

See if that worked as it worked for a few people

and if that doesnt work,

I found a work-around after multiple emails per day with Spotify Support. 

They recommended linking with Facebook (Didn't work), veriflying the card being used for payment (Didn't work), using a different browser and/or incognito mode (Didn't work), and a number of different suggestions. 

My work-around that let me upgrade was to use the mobile app to upgrade. I did let Spotify Support know that there is still an issue with upgrading online but the mobile app will work.

down load appvalley its free (directions for ios users)

1. delete spotify 
2. download appvalley
3. dont open it yet
4. go to settings 
5. general
6. device managment
7. and trust the app
8. open appvalley
9. search for spotify
10. login 
11. and there you go you have add free spotify that allows you to skip and re play 

[PcMacsterRace]

First of all, I can't do your first suggestion because I've alrwady done the 30 day trial.

And second of all, I'm not going to download a 3rd party iPhone app which may give my phone viruses and/or steal personal information from me (Considering you've made many spelling mistakes when you were talking about it may also prove my point).

[seanforsythe]

How did you contact spotify? because my account still isnt working.

[PcMacsterRace]

Via https://support.spotify.com/ca-en/contact-spotify-support/?contact

[seanforsythe]

Thanks